Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
3,236
4 Stars
346
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,327 out of
3,419)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
2
Would be nice if it worked
on September 25, 2023
Posted by: brandon85
from Michigan
So I bought the wgen9500tfc in April and it is supposed to be a tri-fuel generator but it won't work on natural gas and I have been trying for 5 months now to get it fixed. The warranty is a joke, I should have returned it before the 30 days was up.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, September 25, 2023
Hello, we are deeply sorry to hear about your experience with the unit and our customer service team! Please reach out to us at westinghousevip@wpowereq.com and we can escalate your case to ensure you get the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on September 25, 2023
Posted by: Beav224
from Michigan
I purchased this generator for the tri fuel feature. It was easy to set up and was ready to use in minutes after delivery. It is quite heavy but with the loop handle and large wheels on the unit it is easily move around and set up. With this unit we feel ready for our next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on September 25, 2023
Posted by: Mulliganstein
from Mentor, Ohio
This is an excellent piece of equipment with loads of excellent features. I love the tri fuel option, the remote start and the digital readout. Would recommend to all my friends
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on September 26, 2023
Posted by: Dustydan
from Navarre FL.
Looks good. I am very pleased with this generator. Very powerful and Tri fule. Won't have to worry about fule Incase of an emergency. Very glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features.
on September 26, 2023
Posted by: Dustydan
from Navarre FL.
The directions are great. And the Generator looks good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect solution!
on September 26, 2023
Posted by: New Gen '23
from Indiana
Perfect as a lower cost solution for whole house back up in conjunction with a panel interlock kit. Thousands less expensive than a standby generator! Came perfectly packaged, no damage whatsoever. Works exactly as advertised. The tri-fuel selection is great! Love the remote start, too.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Value
on September 26, 2023
Posted by: Condor32
from Port Jervis, New York
I researched and compared several tri-fuel generators. This was, by far, the best value for the money. It started up immediately without any problems. I'm now ready for the next power outage, confident that I can rely on the Westinghouse brand.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome features
on September 26, 2023
Posted by: Svend03
from Round Rock, Texas
Well built. More features than most. Not quite sure the remote start is needed in my application but it's there if it does.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com