Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
3,236
4 Stars
346
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,327 out of
3,419)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
3
If emergency power is needed this will work.
on September 15, 2025
Posted by: So Cal Generator
from California
Preferred to have been able to purchase an inverter generator, no longer available in California. As a result we had to purchase this type of generator which is very loud.
Response from westinghouse.comBy eComm, September 17, 2025
Hi, Thank you for sharing your feedback. We understand the desire for a quieter inverter generator and the frustration with availability in California. While we’re sorry this model feels louder than you’d prefer, we do have our iGen5000DFc EFI inverter generator available on Amazon, which is CARB compliant and designed to run more quietly. If you’d like to explore that option, we think it may be a better fit for your needs. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up
on September 21, 2025
Posted by: SSully
from New Haven CT
Easy to set up, simple design along with the remote start/stop makes it easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Natural Gas Failure
on September 23, 2025
Posted by: Farshid
from Thousand Oaks, California
Generator is not working with Natural Gas.........
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 11, 2025
Hello,
Thank you for your review. We’re sorry to hear you’re having trouble running the generator on natural gas, that shouldn’t be the case, and we’d like to help get this resolved quickly. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and our team will walk through troubleshooting and make sure everything is set up and functioning properly. We appreciate you bringing this to our attention and look forward to getting your generator running as it should.
Thanks,
Sydney, Westinghouse
Thank you for your review. We’re sorry to hear you’re having trouble running the generator on natural gas, that shouldn’t be the case, and we’d like to help get this resolved quickly. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and our team will walk through troubleshooting and make sure everything is set up and functioning properly. We appreciate you bringing this to our attention and look forward to getting your generator running as it should.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quality
on September 27, 2025
Posted by: ErnieDIiwa
from Iowa
First use very good product. Easy assembly and set up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Received in excellent condition
on October 1, 2025
Posted by: Greenhouse65
from Springville, NY 14141
We received the generator in excellent condition in the box. I had no problem with installing the stabilizers and wheels. I added engine oil and started it up with gasoline with no issues. The battery came charged and ready to go. I plan on hooking it up to natural gas but I haven't tried that yet. I turned the power off to the house and ran the generator with no issues. Was able to turn on 40 gallon electric hot water tank and gas furnace along with lights with no issues using the 30 amp port. So far I'm very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on October 8, 2025
Posted by: Wes49
from Maine
Just what I was looking for. Done a lot of research before making this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exceptional Value and Performance
on October 17, 2025
Posted by: Wes11811
from Texas
Just purchased my 9500 Tri Fuel and right out of the box I knew this was going to be a great purchase. Easy assembly with the detailed instruction booklet and ran first crank. Would recommend a Westinghouse every time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Every thing you need in a generator easy to move
on October 30, 2025
Posted by: Farmboy2
from Troupsburg ny
Easy assembling easy operation good instructions easy to move
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com