Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
3,236
4 Stars
346
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,327 out of
3,419)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
1
Generator does not start
on July 13, 2025
Posted by: Unhappy Customer # 2
from Louisiana - hurricane country
Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible.
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator for Multiple Items
on July 14, 2025
Posted by: baum6
from Virginia
I bought this generator after Hurricane Helene and it has worked great for us. We had it plugged up to our Refrigerator, chest freezer, fish tank, and internet and it worked wonderfully. We definitely are happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
DOES A GREAT JOB
on July 14, 2025
Posted by: Deckhouse
from SPRING, TX
SO FAR SO GOOD, DOES WHAT ITS SUPPOSED TO! Have yet to use it during a storm but initial tests did check out.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Setup
on July 15, 2025
Posted by: MrRomer
from Holden, La
Was easy to put together and the big handle bar and big wheels made it easy to move around
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Everything we needed
on July 16, 2025
Posted by: Bigwatch48
from Cape coral florida
Everything is awesome. Easy to operate, whowever....no pull start as a backup
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Auto start
on July 16, 2025
Posted by: Nonna valerie
from GARYVILLE LOUISIANA
We are old people and the auto start fob is wonderful I read really good reviews on it so we got it we haven’t used it yet we got it because our old generator would not start so we are waiting for a storm to hit , we are now prepared with a very easy device SOOO HAPPY !!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on July 16, 2025
Posted by: Dannymeboi
Very convenient with how easy it is to set up and move around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on July 16, 2025
Posted by: reed9325
from Rosharon, Texas
Started up on first try and was able to power the necessities in my home!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com