Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,655 Reviews)
Rating breakdown 3,655 reviews
5 Stars
3,236
4 Stars
346
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,327 out of
3,419)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Trifuel 9500
on January 20, 2025
Posted by: Yogi B
I bought this generator. Easy to put together. Directions self explanatory.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Too new to be sure
on January 21, 2025
Posted by: genop
from Houston, TX
Unpacked this generator this past weekend. Followed the instructions. At first start, engin ran rough and then stopped. It restarted and stopped several times. Then after sitting for about an hour, I restarted it and it ran very smoothly. I let it run for approx. 5 minutes and then plugged in a refrigerator. The generator shut down immediately. I unplugged the refrigerator and restarted the generator. Haven't been able to restart it. Letting it sit overnight to restart.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 22, 2025
Hi,
Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience. We're sorry to hear about the issues you’re encountering with your generator. This is not the performance we aim for, and we’d like to help resolve this for you. Please reach out to us at support@wpowereq.com or call 1-855-944-3571, and our team will assist you in troubleshooting or addressing the issue.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Equipment
on January 21, 2025
Posted by: Machoo
from Houston, Tx.
Great equipment! I have gone through a hurricane and an ice storm with this generator. very reliable and no complaints.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful
on January 21, 2025
Posted by: Champ678
from Houston, Tx
We had a winter storm in Houston and we plugged this into a 50 amp connection that powers my home and it powered my house for 3 days! So happy with it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good so far
on January 21, 2025
Posted by: GNick
from Ohio
Easy to assemble. Battery came charged. Started right up on a 20lb propane tank in 10 degree weather with the electric start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator at a great price.
on January 21, 2025
Posted by: jwez1122
from Houston, Tx
Bought a few months ago. Got it prepped for a snow storm. Started and ran great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great to have 3 options for fuel
on January 21, 2025
Posted by: Pappa James
from Klein TX
Generator was easy to put together and has three options to fuel it. I would recommend it to anyone.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator looks great
on January 21, 2025
Posted by: C&J Generator
from Houston,TX
I got my generator on july 2024, and i just opened it today 01-21-25 i still haven’t turned it on but it just looks like its up to whatever task i need it to perform
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com