Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9 out of 5
4.9
(3,712 Reviews)
Open Ratings Snapshot
Rating breakdown 3,712 reviews
5 Stars
3,284
4 Stars
354
3 Stars
40
2 Stars
16
1 Star
18
97%of customers recommend this product. 
(
3,370 out of 3,462
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5 out of 5
5
Great Generator
on March 9, 2024
Posted by: JDHello57
from Portland, In
Exactly what I ordered and am extremely pleased with quality.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
GREAT FEATURES AND PRICE
on March 8, 2024
Posted by: D&C77
from Coker, Alabama
I bought this generator 3 weeks ago. Assembly was easy and glad oil was included. Ran the generator through cycles and seems to work fine under load. My wife loves the key fob starter! She is able to start it from inside the house. Happy wife-happy life.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great features
on March 8, 2024
Posted by: Phil1969
from Mount Gilead, Ohio
Just bought this and haven’t had to use it yet. But really like the “tri fuel” feature. Easy to hook up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Wanted great tri-power portable generator
on March 8, 2024
Posted by: Tomcom
from Union, KY
I purchased this generator to power our home in an emergency. I have a 50 Amp connector and a natural gas quick connect on our home.
I was very impressed with the generator. It was very easy to set up.
1. Unbox the unit
2. Install legs on the front
3. Install wheels on the rear
4. Fill with the included 10W30 oil
5. Take outside in the open air
6. Connect the 12 volt battery
7. Fill with gasoline
8. Switch the starting source th gasoline
9. Open the gasoline valve to allow fuel to the engine
10. Then push the key fob for 2 seconds and it started the first time
To stop it:
1. Push the stop button on the key fob then let it stop automatically
2. Turn off the gasoline valve
3. Turn the fuel selector to off
I am extremely impressed with the build quality and simplicity of the generator.
It also has a multi-purpose gauge which is very useful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features included in this machine
on March 8, 2024
Posted by: Mandy2019
Bought online and had it delivered right to my storage building. Delivery professional and friendly. Generator was easy to assemble-only the wheels and the feet required. A bit heavy but after wheel assembly easily movable. The features on it are great - the electric start and remote were primary reasons I choose this item but the multiple fuel options made it even better. Initial start and trial run all went well. Have not needed to use it yet. I'd say well worth the investment at this point. Will know for sure after the next emergency situation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Apparent quality
on March 8, 2024
Posted by: SpaceMonkey
from Colorado
I've only unboxed and started assembly right now but I can say that everything is packaged nicely. Arrived damage free. Components seem to be high quality. I've had a few generators in my day and this is right up at the top a far as build quality goes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on March 8, 2024
Posted by: BAS78
from Benton, Arkansas
Just delivered the morning. Easy setup because of great printed instruction book. Hooked up propane and it started right up. Used remote control.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse 9500 TriFuel Portable Generator Great
on March 8, 2024
Posted by: JAMBO909
from Illinois
I bought the W-house tri-fuel generator for emergency power and flexibility of fuels.
No flaws or damage on delivery and super-simple final assembly -just prop up and put wheels on with a cotter-key, attach front feet, and connect the battery ! Of course -you NEED to put oil in (it’s provided) before you run it.
Noise level is appropriate for this size generator.
Test starts with my table saw (12A), and large shop vac(6A) were regulated smoothly and quickly with O-scope, waveform has minimal noise. Frequency showed 61Hz, but I haven’t run it on Natural Gas yet where it might be slightly slower (less Hz). The regulation was very tight when large loads come on, recovering in 2-3 seconds.
The remote start FOB works well, though it’s a little different than I’m used to. Read the instructions carefully for pairing - note that the “battery power” indicator is a constant yellow light. The “Green” backlight that they instruct you to press “Start” for is the normal start button. All’s well, it just took me a few min to get that the “Battery Power” light is yellow, not Green.
Finally, the wheels are mounted for great balance so that lifting the handle to move the generator is surprisingly light, easier than other generators this size (Thanks!).
Written by a customer while visiting westinghouse.com
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