Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,656 Reviews)
Rating breakdown 3,656 reviews
5 Stars
3,237
4 Stars
346
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,327 out of
3,419)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Great Start
on August 26, 2024
Posted by: chasman70
from Houston, TX
Like so many others, we bought our generator soon after the most recent hurricane. We had a few weeks to shop around, because you couldn't find any units in stock anywhere. This allowed us to research the capacity, fuel type, features and brand we wanted. We narrowed down to two units, and the WGEN9500Tfc was first available. We ordered it for home delivery, which we would certainly recommend for a unit this size, and it arrived in perfect condition.
With weather looking good, we took our time buying accessories. We got a 50A shore cable online, and it connected perfectly. We also bought a natural gas line. We had to add two fittings to make it work. We ended up needing a 1/2 male flare to 1/2 female NPT adapter to properly fit the male QD fitting. Once the connectors were in place, we had a seamless fit between the gas supply and the unit.
I finally had an opportunity to test the generator last night. It did not fire up immediately like some other reviewers have experienced, but I think that's got more to do with the gas hose we used. I used the remote start feature and on button press #3, cycle attempt #7, the generator started up cleanly and ran for two hours on NG. We connected an LED flood light and a tabletop fan. Fifteen minutes in, I added a window unit A/C that had not been powered on since probably 2005. It ran fine for 30 minutes with no noticeable drop in voltage or current.
I shut things down at the 2 hour mark and everything looked good. Thirty minutes later, the unit was cool enough to move inside and cover. Ambient temperature at that point was 92°, so the cooling seems to be pretty good.
I'll run it again on propane next weekend and I'm sure that it will run flawlessly. It's too early to tell about longevity or whole -home performance, but we couldn't be happier at this point.
Be sure to read lots of good and bad reviews, read articles, watch videos and ask questions. There's a lot to learn about generators, fuels, maintenance, transfer switches, soft starts, etc. Take your time and make the best possible choice. I feel like we did.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on August 26, 2024
Posted by: Nitu
from TX
I only had the generator for about couple of weeks but so it is good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine starts right up
on August 27, 2024
Posted by: Tomthomas
from Houston, tx
Bought it after Beryl and like it another so far, going to run it with ng
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on August 27, 2024
Posted by: mahilton2000
from Houston, Texas
I purchased this product a month ago and it has never missed a beat. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on August 27, 2024
Posted by: Gino Ezekpo
from Richmond TX
I bought the Generator a month ago and I am glad I did. It has extra features that I like.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Arrived timely with everything in the box.
on August 27, 2024
Posted by: Uncle Freddie
from Ohio
I put it together and fired it up with propane. Ran with no issues and used a power saw to test. Haven't used it more than 2 minutes, so I cannot comment more.
The remote looks like it was packed in a bad spot, there are wear marks on the front of it. Will try that in the next week to make sure it works
The remote looks like it was packed in a bad spot, there are wear marks on the front of it. Will try that in the next week to make sure it works
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good product
on August 27, 2024
Posted by: Readytoroll
from Houston
Just bought unboxed and put together and looks great so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Portable Tri Fuel Gen
on August 27, 2024
Posted by: Nashville Guy
from Nashville
Looks good, has the power to help us in power outages.
Hope we never have to use it but if we do, we got lights and moma got some AC or Heat with our low amperage mini splits and keep the fridge running.
Hope we never have to use it but if we do, we got lights and moma got some AC or Heat with our low amperage mini splits and keep the fridge running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com