Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,713 Reviews)
Rating breakdown 3,713 reviews
5 Stars
3,285
4 Stars
354
3 Stars
40
2 Stars
16
1 Star
18
97%of customers recommend this product.
(
3,371 out of
3,463)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Power reassurance
on July 11, 2024
Posted by: 72K5
from Salem OR.
Everything needed for residential emergency power backup
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on July 10, 2024
Posted by: AleStac
from Tomball, Texas
Just went through my first power outage and thankfully with the help of this generator we were able to have power the entire day. It ran great and is super easy to assemble and turn on. Would highly recommend this generator to everyone because it did not malfunction once!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Unit won’t run
on July 10, 2024
Posted by: Broke Generator
from Houston TX
I just got this generator today it ran for about 4 hours after charging a propane tank the unit will not run more than 10 minutes. I’m in Houston with no power!!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 11, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features at a reasonable price
on July 10, 2024
Posted by: Sal59
from Florida
Just received the generator. Solid construction with clearly marked buttons and outlets. Charging the battery and will fire it up this week and provide the update here about the performance.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Set-up/Easy Start
on July 10, 2024
Posted by: Scott61
from California
Easy straight forward instructions. Only had to put the wheels on and the front stabilizers. I followed the instructions and it started. This generator sounds great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple to use and a life saver
on July 10, 2024
Posted by: TimboSlice
from Houston, TX
I happened to make the purchase literally a week before a storm hit Houston and I subsequently lost power. I was able to very quickly set this up and get the essentials up and running. Working off natural gas, I've been running my large fridge, internet modem, tv, work essentials, and a 9000 BTU portable air conditioner. Did my first oil change after 25 hours (took a literal 5 minutes) and everything has been running incredibly smoothly. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not working
on July 10, 2024
Posted by: Colt07
from Houston, tx
Only have 30hours on Unit and it is randomly shutting off. I have been on hold with support for 30 minutes.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 11, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well built, easy to use!
on July 10, 2024
Posted by: Kolb
from Venice, FLORIDA has
This unit is well built, very easy to assemble, and started beautifully the first time! Hope to rarely use it but have every confidence it will do the job!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com