Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,659 Reviews)
Rating breakdown 3,659 reviews
5 Stars
3,239
4 Stars
347
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,330 out of
3,422)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Great Product
on June 23, 2025
Posted by: Fenley
from Houston, TX
Easy to assemble. Started right up on NG. Easy hook-up.
We have a couple outages per year in Houston.
We have a couple outages per year in Houston.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Loud & Noisy Power
on June 23, 2025
Posted by: P Sharma
from Houston, Tx
This thing is loud and the power it produces is "noisy" and not good for computers; even those connected to a UPS. My APC UPS(es ... plural) switched back and forth from battery to AC power.
It is a good, easy to use generator and fine for emergency back-up, but not if you want to be able to work from home.
Response from westinghouse.comBy eComm, July 7, 2025
Hi,
Thank you for your feedback. We're glad you found the generator easy to use and reliable for general backup power. For sensitive electronics, we recommend an inverter generator, as it provides cleaner power better suited for devices like computers. If you'd like help finding a model that fits your needs, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Thank you for your feedback. We're glad you found the generator easy to use and reliable for general backup power. For sensitive electronics, we recommend an inverter generator, as it provides cleaner power better suited for devices like computers. If you'd like help finding a model that fits your needs, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to set up.
on June 22, 2025
Posted by: Akmol
from Houston, Tx
Great product and easy to use. My first generator. So far all good.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simply great !!
on June 21, 2025
Posted by: Foti67
from Wall, SD
I bought this awesome generator for the harsh winters of South Dakota. Did not have to use it yet. The operation of it, is simple and allows for 3 different ways to fuel it. Amazing power. Awesome machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My Westinghouse Generator
on June 21, 2025
Posted by: Dane65
from Flint MI
I bought this generator, not too long ago and it has extremely paid off with creating energy for my household. Thank you so much to Westinghouse. Love all of the features especially the remote start that I can use from inside my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great to power house
on June 20, 2025
Posted by: Sid936
from Texas
I bought this about a year ago and worth every penny. I have a 3 1/2 ton AC unit and able to run it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful support
on June 20, 2025
Posted by: Hmyers
from Arkansas
We did not open the generator for several months after we bought it until we actually needed it. We had a small broken piece on the propane quick connect. Support answered the phone right away and was exceptionally helpful!! We are very pleased with our generator thus far!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator. Lots of power, great features.
on June 19, 2025
Posted by: pbpaving
from Balmertown Ontario Canada
I just got this, set it up, works great. It has enough power for my uses, I think I will only ever use it on propane! The remote start is a great feature to have too, and the smart switch.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com