Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9 out of 5
4.9
(3,713 Reviews)
Open Ratings Snapshot
Rating breakdown 3,713 reviews
5 Stars
3,285
4 Stars
354
3 Stars
40
2 Stars
16
1 Star
18
97%of customers recommend this product. 
(
3,371 out of 3,463
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5 out of 5
5
Great Generator
on July 20, 2024
Posted by: Erikhitch
from Houston, TX
This beast fired right up after unboxing. The only complaint I have is that one of the feet was bent upon arrival. I was able to bend it back in shape and get it assembled in no time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good features
on July 20, 2024
Posted by: jw85
from Spring, TX
I bought this item during Hurricane Beryl and it saved us. We had been without power about 6 days and with kids and elders. Cannot image the days without power. I used the natural gas as a constant power source and never need to worry about long lines at the gas station.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Worked as expected.
on July 20, 2024
Posted by: Zahoor
I wanted to buy a generator that will run my 4-ton AC and this one does.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse 9500tfc
on July 20, 2024
Posted by: Anonymous
from Texas
I bought this 3 days ago and I’m so happy I did it works good so far, time will tell. Construction is well made so far..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on July 20, 2024
Posted by: MsJohnson
from Missouri City, TX
I bought this generator July 11, 2024 and received it July 20, 2024. After spending a 8 days without power because of Hurricane Beryl, I wanted to be ready for the next one. I bought this one because of the positive reviews, the Tri fuel feature. I haven’t used it yet, but it seems very well built and small enough that it doesn’t take up too much space, but it has plenty of power to run the things I want.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great
on July 20, 2024
Posted by: Genboy56
from South Texas
Happy to have it now and ready for any outage’s. Hopefully it will last a long time
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Happy out of the box
on July 20, 2024
Posted by: Genboy56
from South Texas
I bought it yesterday and it works well so far, the key fob did not pair or work yet but it may be a bad battery or something simple.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Generator Okay
on July 20, 2024
Posted by: Nat117
from Houston, TX
I got this generator back in May. And it wouldn’t turn one I had to take it to a shop, started working for two days and the broke down again when I needed it for the hurricane.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
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