Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,660 Reviews)
Rating breakdown 3,660 reviews
5 Stars
3,239
4 Stars
348
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,331 out of
3,423)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Ready for the next outage
on July 29, 2024
Posted by: Sliding
Was easy to setup, love the NG aspect as i am someone who cares about the environment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Stopped working after 1 use and 1 less than year.
on July 29, 2024
Posted by: JSS68
from Charleston, SC
Bought this in August. Started up fine. Tried it on all three fuels and ran my household items as a test. Fast forward 11 months and wont even turn over. Doesn't matter what fuel or battery or manual. Have tried all recommended actions. I have been waiting for 8 days to get a service call back and they cant give me any idea when I will get a call. NO idea what time or what day even!
Response from westinghouse.comBy eComm, July 29, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value
on July 29, 2024
Posted by: Power house!
from Houston, Tx.
Was very pleased and happy with product. Was shipped very fast.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
One button start.
on July 29, 2024
Posted by: Kaged
from Louisiana
I sure don't miss my pull string Genny! This one is a beast. Came with all parts needed for final assembly. Add 2 wheels, 2 feet on opposite side, and pour in the included quart of oil. Pick your fuel, hook it to the source, press the button. Fired up on first try. No complaints here.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid looking
on July 29, 2024
Posted by: Neena
from Sugar Land
I just bought this a week ago. It looks good. it came with the gas and propane cords, a quart of oil, and a battery charger. After the electrical hookups, I will test it to see if it runs the whole house as others have declared. I'm excited about the prospects.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well made product
on July 29, 2024
Posted by: Donald85
from Houston, Tx
Well-made product, better than advertised, would highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Initial Review
on July 29, 2024
Posted by: zkm9721
from Akron, OH
The product was easy to set up, instructions are simple, and we already told our neighbor to look into getting one
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Step Up from Previous Generator
on July 29, 2024
Posted by: BH64
from League City, Texas
Looking forward to many years with this generator. We went with the tri-fuel so I could leave it running at night on natural gas, and not having to mess with refueling it. The only problem I have with this generator is the very low propane/natural gas quick connect. We built a platform for it to sit in but had to cut out one section for the connection to be made.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com