Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9 out of 5
4.9
(3,713 Reviews)
Open Ratings Snapshot
Rating breakdown 3,713 reviews
5 Stars
3,285
4 Stars
354
3 Stars
40
2 Stars
16
1 Star
18
97%of customers recommend this product. 
(
3,371 out of 3,463
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5 out of 5
5
Awesome Generator
on August 8, 2024
Posted by: Sseifert
from Indianapolis IN
This is the perfect home backup generator for emergency power needs!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So thankful and worked like a dream!
on August 8, 2024
Posted by: Ali87
from Cypress, TX
We bought this right before hurricane beryl and it worked amazing and we were so thankful because it ran our whole house- 2 fridges, a deep freezer and two AC units! Worked perfectly right out of the box and easy setup! Totally recommend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works Great!
on August 8, 2024
Posted by: jp_t
from Houston, TX
Bought generator in preparation for hurricane season.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works great so far!!
on August 8, 2024
Posted by: Mchristmas
from Texas
Started quick and on first try. Have not had to use it yet for an emergency or run it for very long but seems to be a very nice machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Solid Value
on August 7, 2024
Posted by: Call me RG
from Cypress, TX
Had been considering a portable generator for whole home backup since the 2021 freeze and finally decided it was time after this year’s derecho. Not two months later it was put to use after a hurricane. I was pleased with its performance once I figured out the fuel selector knob was stripped (still waiting on a replacement). Thankfully a monkey wrench did the trick. Overall no regrets, except maybe I should have gone with the 11500.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
generator
on August 7, 2024
Posted by: sss24
showed up-looks nice-doesnt work need help to get it started
Response from westinghouse.comBy eComm, August 8, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Portable Generator
on August 7, 2024
Posted by: Rick0407
from Michigan
Second Westinghouse generator I’ve purchased and been nothing but satisfied with their products. Would highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
New generator.
on August 7, 2024
Posted by: asnoap
from Houston
I recently bought this after the Houston hurricane and it delivers.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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