Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9 out of 5
4.9
(3,713 Reviews)
Open Ratings Snapshot
Rating breakdown 3,713 reviews
5 Stars
3,285
4 Stars
354
3 Stars
40
2 Stars
16
1 Star
18
97%of customers recommend this product. 
(
3,371 out of 3,463
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
2 out of 5
2
Received Generator with defect and damage
on August 22, 2024
Posted by: Substandard quality
I received generator with defect and damage to frame. The quality control seems to be poor as they sent me a generator with the 30A reset circuit breaker not installed as it does depress and looks broken. See all the attached pictures.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product
on August 21, 2024
Posted by: JosephShaneCar
from Shreveport, LA
I bought this a few weeks ago and it works great so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on August 21, 2024
Posted by: The Blob
from Texas
Bought this less than little over a month ago, Love all the features. after going 5 days without any power. I think this generator will power up our home needs sufficiently. After discussing with friends which have the same type of generator this will definit come in handy. After having gone thru the break-in period, in which when powered up , engine sounded very strong and reliable
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the tri fuel
on August 21, 2024
Posted by: XRRojas
from Texas
Love the tri fuel option easy to start lots of power for my needs
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Product
on August 21, 2024
Posted by: AAAron
from Houston, Texas
I bought this unit after experiencing power-outages following hurricanes. Excellent price and features. This unit is not excessively loud and starts every time. Tri Fuel is a plus when fuel sources become hard to find. This unit will give me piece of mind with hurricane season.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on August 21, 2024
Posted by: Frodozz
from Bossier City LA
I bought this generator to power my whole house during a power outage and it does this well. Using natural gas this generator powered everything in my home. Highly recommend this generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
I finally got to turn it on.
on August 21, 2024
Posted by: S.P,
from TX
I wrote my 1st review when I first got the Generator 14 days ago. I had to wait for the Master Electrician to come and finish the setup needed. I am so Happy. Today was the day. August 21, 2024. I was able to turn it on and hear it roar. It was awesome. I am now complete.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Quality Generator
on August 21, 2024
Posted by: JRNoSweat
from Lansing, MI
While I haven't had the chance to use the generator as intended during a power loss, my only use was power my travel trailer. Everything about it tells me that this is a quality product. It started right up and ran flawlessly for the duration. The real test will come to power my house when needed and I expect nothing but the best result.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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