Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,660 Reviews)
Rating breakdown 3,660 reviews
5 Stars
3,239
4 Stars
348
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,331 out of
3,423)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Good price fir the quality
on August 26, 2024
Posted by: Chimate
from Longview Texas
This generator will be able to power our house when the next outage comes. It is a great comfort to have it in my possession.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Worked as Promised
on August 26, 2024
Posted by: John9999999
from Youngstown, Oh
Bought this in December of 2023, but did not have to use until today. Power went out, so I drug this out and it fired right up on natural gas for about an hour. Ran it on propane when I first got it just to see it run. Powered my well pump refrigerator, freezer, AHU, and misc. The air conditioning compressor did not start, but I just wanted to see if it would run. No big deal. The pic of the remote shows its condition upon arrival. It was shipped clipped to the main circuit breaker and got scratched from bouncing on the service generator LED. I notified the manufacturer when registering it, but do not remember receiving a reply other than an automated acknowledgement.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Start
on August 26, 2024
Posted by: chasman70
from Houston, TX
Like so many others, we bought our generator soon after the most recent hurricane. We had a few weeks to shop around, because you couldn't find any units in stock anywhere. This allowed us to research the capacity, fuel type, features and brand we wanted. We narrowed down to two units, and the WGEN9500Tfc was first available. We ordered it for home delivery, which we would certainly recommend for a unit this size, and it arrived in perfect condition.
With weather looking good, we took our time buying accessories. We got a 50A shore cable online, and it connected perfectly. We also bought a natural gas line. We had to add two fittings to make it work. We ended up needing a 1/2 male flare to 1/2 female NPT adapter to properly fit the male QD fitting. Once the connectors were in place, we had a seamless fit between the gas supply and the unit.
I finally had an opportunity to test the generator last night. It did not fire up immediately like some other reviewers have experienced, but I think that's got more to do with the gas hose we used. I used the remote start feature and on button press #3, cycle attempt #7, the generator started up cleanly and ran for two hours on NG. We connected an LED flood light and a tabletop fan. Fifteen minutes in, I added a window unit A/C that had not been powered on since probably 2005. It ran fine for 30 minutes with no noticeable drop in voltage or current.
I shut things down at the 2 hour mark and everything looked good. Thirty minutes later, the unit was cool enough to move inside and cover. Ambient temperature at that point was 92°, so the cooling seems to be pretty good.
I'll run it again on propane next weekend and I'm sure that it will run flawlessly. It's too early to tell about longevity or whole -home performance, but we couldn't be happier at this point.
Be sure to read lots of good and bad reviews, read articles, watch videos and ask questions. There's a lot to learn about generators, fuels, maintenance, transfer switches, soft starts, etc. Take your time and make the best possible choice. I feel like we did.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I like this generator because I can hook up propan
on August 26, 2024
Posted by: Chespirito04
from Humble TX
I bought this item because of the good reviews on YouTube
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy hookup with Natural Gas line.
on August 26, 2024
Posted by: 22Tom
from Houston, TX
Live in Gulf Coast region and needed dependable power source when electricity went out. Worked great after hurricane!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features,all that I was looking for.
on August 26, 2024
Posted by: Monty42
from Chambersburg Pa
Bought on tues arrived thurs boxex and palleted up.all in great shape.Heavy.Works as advertized.Very pleased.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on August 25, 2024
Posted by: ace1dragon
from Lake Oswego, Oregon
This is my first portable generator. It works great and started up right away. I am using it with portable gas tank and works great. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator, works really good
on August 25, 2024
Posted by: Margiee
from Houston
I bought this generator after hurricane beryl and it worked really good, easy to assemble, and instructions were really good. I had no problem to set it up and running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com