Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Average customer rating
4.9
(3,659 Reviews)
Rating breakdown 3,659 reviews
5 Stars
3,239
4 Stars
347
3 Stars
40
2 Stars
15
1 Star
18
97%of customers recommend this product.
(
3,330 out of
3,422)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable EFI Generator, Remote Electric Start, 50A Outlet - Black
Customer Rating
5
Quality
on September 27, 2025
Posted by: ErnieDIiwa
from Iowa
First use very good product. Easy assembly and set up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Natural Gas Failure
on September 23, 2025
Posted by: Farshid
from Thousand Oaks, California
Generator is not working with Natural Gas.........
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 11, 2025
Hello,
Thank you for your review. We’re sorry to hear you’re having trouble running the generator on natural gas, that shouldn’t be the case, and we’d like to help get this resolved quickly. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and our team will walk through troubleshooting and make sure everything is set up and functioning properly. We appreciate you bringing this to our attention and look forward to getting your generator running as it should.
Thanks,
Sydney, Westinghouse
Thank you for your review. We’re sorry to hear you’re having trouble running the generator on natural gas, that shouldn’t be the case, and we’d like to help get this resolved quickly. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and our team will walk through troubleshooting and make sure everything is set up and functioning properly. We appreciate you bringing this to our attention and look forward to getting your generator running as it should.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up
on September 21, 2025
Posted by: SSully
from New Haven CT
Easy to set up, simple design along with the remote start/stop makes it easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
If emergency power is needed this will work.
on September 15, 2025
Posted by: So Cal Generator
from California
Preferred to have been able to purchase an inverter generator, no longer available in California. As a result we had to purchase this type of generator which is very loud.
Response from westinghouse.comBy eComm, September 17, 2025
Hi, Thank you for sharing your feedback. We understand the desire for a quieter inverter generator and the frustration with availability in California. While we’re sorry this model feels louder than you’d prefer, we do have our iGen5000DFc EFI inverter generator available on Amazon, which is CARB compliant and designed to run more quietly. If you’d like to explore that option, we think it may be a better fit for your needs. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
I like the feature that allows multi-fuel
on September 10, 2025
Posted by: Paul4745
from Rice Lake, WI
Peace of mind, knowing that I will have back up power when in need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I am happy with the westinghouse products
on September 6, 2025
Posted by: Zmarsh
from Florida
I have been looking for a reliable generator and I found one in westinghouse. It was well priced and I am happy with the tri fuel feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best for Disaster Relief!
on September 2, 2025
Posted by: Nina G
from Mississippi
My profession is disaster relief. I have been to all types of responses. And I can tell you, this is definitely the one you want to have for your home! This tri-fuel unit can be hooked up to your natural gas line and run ample enough to survive on until the grid is back on. Most definitely worth the price!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Put together by Professionals!
on September 1, 2025
Posted by: Miklin
from Lakewood Ranch, Florida
I bought this size and Tri-fuel so I will not be without power should we have a blackout from a hurricane or ??.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com