Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Love the Push Button Start and Dual Fuel Features
on September 18, 2021
Posted by: PushStartAPlus
Very Happy with New Generator. Easy set up and enough power for critical areas of my home for use during hurricane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel 9500
on September 18, 2021
Posted by: Go Illini
from Champaign
Just received my dual fuel generator. It’s packed very well everything looks intact. Going through the manual and finishing set up. Love the flexibility this item will give me during power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Does the job - but wayyy too loud
on September 18, 2021
Posted by: Dave Austin
from Austin TX
I purchased this as a backup for my home.
The Good News:
I had an electrician wire up a lockout switch for me and I've tested it with the 50 Amp circuit. It works and powers my A/C for a 2 story home. Yay! Also, it starts very nicely both via button and by key fob. Great!
The Good News:
I had an electrician wire up a lockout switch for me and I've tested it with the 50 Amp circuit. It works and powers my A/C for a 2 story home. Yay! Also, it starts very nicely both via button and by key fob. Great!
The Bad News:
This thing is soo loud. My dB meter shows 83 dB at 20 feet. And it's a "mean" sounding 83 dB. I'm a musician and I'm used to sound which is much louder than that. But this 83 dB is painful.
This thing is soo loud. My dB meter shows 83 dB at 20 feet. And it's a "mean" sounding 83 dB. I'm a musician and I'm used to sound which is much louder than that. But this 83 dB is painful.
Furthermore, that 83 dB was *at idle*. Once I hooked up the generator to my home and the A/C came on, the sound level went up approx. another 10 dB and stayed there. 93 dB at 20 feet?! Think about that carefully.
OK so that changed my plans. I thought I'd put the generator between my home and my neighbor's home. But my neighbors are close and I can't do this to them! So I had to create a partial-box to put around the generator to decrease the noise. That was a lot of work, and it's inconvenient. What can I say? This just isn't acceptable in my opinion without some kind of noise abatement. Please understand that I have had a couple generators before and I regularly use generators. This one is so much louder than any of the others. But this one also is more powerful.
Another annoyance:
The wheels are positioned badly. My 50 Amp plug is a right-angle plug and the cord runs into the wheel. Look at how the 50 Amp plug is postioned and you'll see why. So I have to bend my cord around the wheel, and that puts tension on the plug & receptacle: not good. I wish they'd put the wheels on the other side.
The wheels are positioned badly. My 50 Amp plug is a right-angle plug and the cord runs into the wheel. Look at how the 50 Amp plug is postioned and you'll see why. So I have to bend my cord around the wheel, and that puts tension on the plug & receptacle: not good. I wish they'd put the wheels on the other side.
In spite of all of that, I'm very happy to have a working solution for future power outages.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on September 18, 2021
Posted by: MPBC
from Woodstock, Ga
Everything works, which is always nice. Easy to use and fast delivery.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice machine
on September 18, 2021
Posted by: Jaydub
from Louisiana
Just got it and only problem I had was installing feet one bolt hole had slag in the threads and had to retap hole but otherwise started like a dream and quieter than I expected. My old Briggs was loud. Works beautiful. Powers whole house including central ac and pool pump.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on September 18, 2021
Posted by: Rolly
from Winchendon Ma
Easy to assemble, like the dual fuel feature. Started right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT PRODUCT
on September 18, 2021
Posted by: Pooh
from Shallotte, NC
Peace of mind during stormy weather. Feel better prepared for Hurricane season. Easy to operate. So glad we went with Westinghouse. A name that we trust.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on September 18, 2021
Posted by: goviral
from Akron, Ohio
This was easy to put together. Great instruction manual. The generator started right up and ran great. Plenty of power for home emergency use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com