Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,485 Reviews)
Open Ratings Snapshot
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
22,997 out of 23,471
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
WGen9500DF
on September 5, 2021
Posted by: none1237
from Michigan
I liked that it has remote start and dual fuel features
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Features
on September 5, 2021
Posted by: Iracar
from Chipley, Fl
Easy to set up and includes a trickle charger. Perfect for my RV
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Good product, poor service
on September 5, 2021
Posted by: wantmybonus
Only had it a couple weeks and all I have done was powered the house with it for an hour as a test. Difficult to get through to support. I have a couple simple questions that have still gone unanswered after many back and forth communications. Specifically operation on propane at high altitudes, and recommended break in procedure. Never got an answer to either question. I marked that I would not recommend this product based on the poor support. Is support from competing companies any better? Unfortunately I have no way of knowing.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very Impressed
on September 5, 2021
Posted by: Bubba in TN
from Chattanooga, TN
I have had many different brands of generators in the past, but was very impressed at all the features, and options this unit has. I love the remote key fob start, the battery switch and it runs for a longer time on a tank of gas or propane than those I have had in the past. Great generator and the price is right.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very User Friendly
on September 6, 2021
Posted by: Cornbinder
from Montana
I have only had this 9500W generator for a short time but the layout of the controls made it easy and quick to be able to operate. All components needed to run on either gasoline or propane are included. There is even a pull start option if the battery does go dead over time. There is also a battery charger/maintainer included. There are also many options when it comes to connecting to the generator's outlets. For the money I believe that it is one of the best options for backup power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
WGen9500DF Generator
on September 6, 2021
Posted by: Mod9
from Dubuque,Iowa
I bought this as a back up system for my home. I am very happy with it so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well Made
on September 6, 2021
Posted by: redeemedbychrist
from Douglasville, GA
I bought this a couple months ago, and I have been impressed so far with how well it seems to be made. Once I finally figured out all the switches to turn on and to connect the battery, it cranked up with a charm. I was also able to convert it over to natural gas by buying another regulator. Happy so far with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Features
on September 6, 2021
Posted by: WWJ6
from East Freetown MA
Just unboxed my WGen9500DF generator and am so pleased with how well built the unit is. It was very easy to install the wheels and once everything was connected it started right up. My only wish and the reason I didn't give it five stars its that I wish it was a smart generator with an app for controlling it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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