Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,504 Reviews)
Rating breakdown 24,504 reviews
5 Stars
21,067
4 Stars
2,970
3 Stars
249
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,011 out of
23,485)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Set-Up was Easy
on December 8, 2023
Posted by: Paul L.
from Summerfield, NC
I bought the WGen9500DF earlier this week and it got delivered right on time. I unboxed it and set it up this weekend. This is my first generator, however, I have assembled numerous pieces of equipment. This was pretty straight forward. I did have to add additional 10W30 oil than what was supplied to get the oil to register correctly on the dipstick.
I connected in the battery charger while I read the instructions thoroughly. Once I was ready, I connected a 20 lb. propane tank and the system fired up on the first start button push! I ran it for 30 mins with no load. Voltage looked good and held steady at 240V. The Hertz ran a little high (>62) at times though I expect this to change once it is under load. Happy so far and now prepared for the first winter storm, if needed.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very happy about all those features
on December 8, 2023
Posted by: Poud
from Laval, Qc, CDN
Lot of whistles included. This is the generator I was looking for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on December 8, 2023
Posted by: gcole
from East TN
I did quite a lot research on portable generators and the Westinghouse had the best overall features for the price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Delivered quickly / well packaged
on December 8, 2023
Posted by: Dr. Turner
from South Central Kentucky
I bought this for possible power outages. I like the duel fuel option as propane does not have the storage issues gasoline does. Started up after I charged the battery and was not as noisy as I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on December 8, 2023
Posted by: JASTDI
from Houston, TX
I bought this Dual Fuel portable generator, which is a good buy for me. Price, size, and features were some of the factors I could not pass on. It works great, the remote works great, and the dual fuel is easy to switch from gas to propane. The generator powers everything with no problems. This is a good purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Exelente fonctionalité
on December 8, 2023
Posted by: Titefille
from Farnham canada québec
Jai acheté le 28 nov 2023 sur amazon Je veut avoir le bonus La toile de protection
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Quieter, Good User Manual Instructions
on December 7, 2023
Posted by: Dave987
from Middle Tennessee
I bought this 9500 running watts generator to connect to the house electrical panel with a transfer switch. Got it assembled and running today. It is quieter than I expected, based on the description. Thankfully! The user manual instructions for disconnecting the bonded neutral to the ground were great. The assembly instructions for the wheels and feet were excellent and easy to follow. I like the features and size. I have positive expectations so far from the experience.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Not working
on December 7, 2023
Posted by: Thrull
from Alba Texas
I purchased the generator 1yr ago now it’s not working
I would recommend this to a friend!
Response from westinghouse.comBy eComm, December 11, 2023
Hi,
We are sorry to hear about the issues you may be experiencing with your generator. Thank you for taking the time to leave your feedback. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We are sorry to hear about the issues you may be experiencing with your generator. Thank you for taking the time to leave your feedback. If you haven't done so already, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com