Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,502 Reviews)
Rating breakdown 24,502 reviews
5 Stars
21,066
4 Stars
2,970
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,008 out of
23,482)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Game changer
on January 27, 2024
Posted by: OtisAnnie
from South Coast Massachusetts
Just bought this at a friend’s recommendation Very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good ratings,good solid generator
on January 27, 2024
Posted by: Charje194
from Michigan
This generator was in top 5 of all reviews i researched
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful yet portable
on January 27, 2024
Posted by: Anonymous
from Brightwood, Or
I live on Mt Hood and we get a lot of power outages. This generator runs my whole house and keeps me going. It is such a powerful generator in a portable package. Everyone needs one of these.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great
on January 27, 2024
Posted by: Momma san
from Texas
Very happy with it. I would purchase another. Starts everytime.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Brand new and won't start
on January 27, 2024
Posted by: Brand new and won't start
from Louisiana
Bought brand new. Got it home, unboxed it and set it up step by step per the instruction manual. At this point I haven't gotten it to start yet. Still trying to figure out the issue.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 29, 2024
Hello, we are genuinely sorry to hear about your experience, we understand the frustration with the unit. We will do our best to make things right for you, please reach out to us at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
1st Impression
on January 27, 2024
Posted by: IndianaDad
from Middle of no where, Indiana
Easy assemby, so far a good buy. Dont use full synthetic right away. Make sure its past its break in period 1st. The manual does state this however its after noting that full synthetic oil has a wider temp range.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very easy set up
on January 27, 2024
Posted by: HT97
from Maine
Was very easy to set up out of box, oil and everything, just needed gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Part issue
on January 27, 2024
Posted by: Merlin12
from Springfield, MO
Had the generator since 2022, overall has been pretty descent. Had issues with getting parts not only from Westinghouse but also other generator supply places. After less than 6 months the starter went out and couldn't get a new one...still waiting for it. Simple parts like seals etc are very hard to find
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 29, 2024
Hello, thank you for your review! We are sorry to hear about your experience finding parts. I have passed your feedback to our product team to ensure that we are extending the lifespan of our products through the parts needed. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will do our best to get you the parts you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com