Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,502 Reviews)
Rating breakdown 24,502 reviews
5 Stars
21,066
4 Stars
2,970
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,008 out of
23,482)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
This is my second review. This generator works
on February 1, 2024
Posted by: rkgenerator
from USA
I tested it soon after I received it. It was easy to set up and both fuels started right away. I love the push button start.
Written by a customer while visiting westinghouse.com
Customer Rating
5
It works
on January 31, 2024
Posted by: Marc24
from MI
It works as intended, and starts easy. not sure what more ican say
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Perfect generator
on January 31, 2024
Posted by: jeffo31
from Western Wyoming
I bought this for a remote cabin in Wyoming. I have tested it at home and think it will be an AWESOME replacement for the old generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Instructions included were easy to understand.
on January 31, 2024
Posted by: Masterpiece
from Estrie Quebec
I feel I am ready to deal with a power outage. My house is protected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Heavy Duty & With It!!
on January 31, 2024
Posted by: fossilridge_mnt
from Arkansas
We bought this about a month ago to prepare ourselves for storms and was so impressed with the start-up button feature and it didn't take no time! Very excited about our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great, versatile generator with wonderful features
on January 31, 2024
Posted by: Ryan M
from Somonauk, IL
This Westinghouse generator is a very powerful generator with a lot of versatility. I really like the opportunity to be able to use two different fuels (and potentially a third with a modification) to power my home in an emergency situation. Additionally, this generator carries a lot of affirming reviews online, which further adds to its reliability. Many of the unique features, product support/manuals, and attention to detail noted on this review page made this a great purchase.
All this being said, however, I've only really run my generator to make sure that it's working because I haven't had to use it in an emergency yet. Though I really do like this generator and it does have favorable reviews, I still ran into issues when I first started it. Part of this is my fault, but I didn't run it when I first received it. I put gasoline in it and started it a few months after my purchase, and it wouldn't start. Because my family was moving and I focused on other priorities (again, my fault), I didn’t call support until just over one year after purchase, and I wasn’t able to get it serviced under a full warranty. However, I was able to reach a compromise with the helpful representative, and I got new replacement parts (a carburetor) sent to me for free that I then installed with help videos from a few different sources. The representative was helpful, and I thought their customer service/ticketing system was helpful as well. After the installation of a new carb (which is can be a common issue from post-factory shipment and storage), the generator ran like a champ.
In summary, this is a great generator that I got at a great price, and I think it will prove very useful in an emergency situation. However, I would recommend starting it shortly after purchase to make sure you can resolve any issues before the warranty expires. The company will definitely work with you; they stand by their products.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator and it is able to run dual fuel.
on January 31, 2024
Posted by: fishy65
from Cloverdale, Oregon
I bought this a few days ago and I am very pleased with the operation of it. Glad I got it this winter and I am ready for the next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features for a Great Price!
on January 31, 2024
Posted by: BusyBoy47
from Hazard, KY
I bought this WGen9500DFc and I'm very pleased with all the features. I can use gasoline or propane. So far I've only use gasoline and it has performed as advertised. It came with Oil, a remote key fob and as push button electric start and Pull start. After filling it with oil and gas, it started easily. I look forward to using propane in the future. Very good price for the size of the generator and all the options.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com