Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,480 Reviews)
Rating breakdown 24,480 reviews
5 Stars
21,048
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,993 out of
23,467)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Well Built and "NOT MADE IN CHINA"
on January 20, 2021
Posted by: pgreilly
from Fort Lauderdale, Florida
Well built, great features, and all for the right price. Can power almost the entire house. I just hope I never have to use because of a hurricane...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Nice but
on April 9, 2021
Posted by: Donnn
from Molalla
Bought March 10 2021 battery wont work wish it worked
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, April 26, 2021
We sincerely apologize for the inconvenience this may have caused! At your earliest convenience, please reach out to us directly at customercare@wpowereq.com so we can help make this right.
Written by a customer while visiting westinghouse.com
Customer Rating
1
LOOKED HARD AND LONG
on December 2, 2021
Posted by: trun
from NY
MADE THE CHOICE OF THE WGEN9500DF AFTER A LONG, INTENSE RESEARCH OF AVAILABLE GENERATORS. UPON RECIVING, MINOR ASSEMBLY AND STARTUP, I'AM POSITIVE IT WAS THE BEST CHOICE.
MANUALS WHICH WERE EASY TO FOLLOW, ACCESSORIES, ETC. WERE COMPLETE AND TOOK ME FROM CARTON TO RUNNING WITH EASE AND SUPPLIED TOOLS FOR FUTURE SERVICING.
AFTER INITIAL RUNNING, IT WAS TESTED OUT FOR ACTUAL SERVICE AND IT PREFORMED BETTER THAN MY EXPECTATIONS FOR SUPPLIED POWER, QUIET RUNNING AND THE REMOTE START/STOP IS A BIG PLUS.
MANUALS WHICH WERE EASY TO FOLLOW, ACCESSORIES, ETC. WERE COMPLETE AND TOOK ME FROM CARTON TO RUNNING WITH EASE AND SUPPLIED TOOLS FOR FUTURE SERVICING.
AFTER INITIAL RUNNING, IT WAS TESTED OUT FOR ACTUAL SERVICE AND IT PREFORMED BETTER THAN MY EXPECTATIONS FOR SUPPLIED POWER, QUIET RUNNING AND THE REMOTE START/STOP IS A BIG PLUS.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Did not start
on January 3, 2022
Posted by: Adler
from Georgia
I bought this just a couple of months ago. On first start in a power outage it failed to turn over, which is a hard first impression to overcome. Gas line was open, tank was full, battery was full strength. In short, I followed the manual. Hopefully Westinghouse will make this right and stand behind their product, but until then, it's a hard Do Not Recommend.
No, I would not recommend this to a friend.
(click to see the video)
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice looking rig
on November 3, 2022
Posted by: Mattie’s
from Fort Worth TX
Just bought this rig can’t wait to put it under a load
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
works great
on February 23, 2023
Posted by: JRC4
from TN
got this as a gift since im always away from power sources and it gets whatever job im doing done
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Opened the box
on March 30, 2020
Posted by: Applehill
from Camino, ca
This is a pre-review, FYI. Just opened the box and found a loose bolt laying in the bottom of the box. Now I need to look around to see where it might have come from. Also had to provide my own washers when mounting the wheels as those provided did not fit over the wheel stud because the washer ID was too small. Obviously the wrong washers. Other than the shipping box looked like it had gone through a tornado, the unit was fine, no dents or scratches. Will provide and updated review once I run the unit in.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Happy with purchase so far!
on April 14, 2020
Posted by: Bob54
from Utah
Bought this for emergency home power back up. I have done the initial set up and it appears to interface well with my GenerLink connector. I am I glad it meets CARB standards for the environment!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com