Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,480 Reviews)
Rating breakdown 24,480 reviews
5 Stars
21,048
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,993 out of
23,467)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Great Features
on December 5, 2022
Posted by: Trex58
from Albuquerque, NM
This generator has every outlet you could want. Four 20amps, one 30 amp and one 50 amp.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it
on January 31, 2023
Posted by: Big T Boss
from Dallas tx
I like all the options and also the pricing. Plus it is portable so I can use it to hook up my house or rv. I bought for the 50 amps as well. It will come in handy when I lose power in my house. …………………………..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
good generator but
on February 6, 2025
Posted by: jean-marc
from Livonia
i bought 4 months ago. was working fine but not starting now
I would recommend this to a friend!
Response from westinghouse.comBy eComm, February 7, 2025
Hi,
Thank you for your review. We're sorry to hear about the issues you are experiencing with your unit. Thank you for bringing this to our attention. Please know that we are committed to ensuring that your unit operates to your satisfaction. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we will do our best to get this addressed as quickly as possible.
Thanks,
Sydney, Westinghouse
Thank you for your review. We're sorry to hear about the issues you are experiencing with your unit. Thank you for bringing this to our attention. Please know that we are committed to ensuring that your unit operates to your satisfaction. If you haven't done so already, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we will do our best to get this addressed as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Reviewing without operating the equipment
on September 16, 2019
Posted by: SoggyDollars
I just took this out of the box and put it together. I am giving it 4 stars without even running it one time. I did notice the included oil does not fill the oil reserve past the low indicator. I purchased such a large generator to hook up to a transfer switch and believe the dual fuel option is a necessity in Florida. I am in the process of reading through the manual to ensure longevity of the generator which seems easy enough to maintain. I am a bit leery of switching between propane and gas as I have read several reviews that included this issue. I am also interested in how the remote start will function. This may be a lemon so take my review as you wish.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features.
on September 5, 2020
Posted by: Anonymous
from New Jersey
Love this item. Works great. Highly recommend! Works great. Great quality. Packaged good. No damages. Startee right up. Easy instructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Do not start
on June 21, 2021
Posted by: Tony16
from Spring Tx
I bought it 3 weeks ago and it don’t start . Not working
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Dual Fuel/overall features
on July 18, 2021
Posted by: Davewst
from WA
Received the Wgen9500DF a little over a week ago, and have just unboxed (7/18/21) and placed wheels and supports on unit and put in the oil... I have not started as yet since we will be use with a manual by-pass switch which is not fully installed as yet. I did months of research and looked at many customers comments on this and other brands and found the Westinghouse brand to have the features we wanted; Duel fuel, push button start with remote start capabilities. Cost per K/W was also reasonable given the value of the Westinghouse brand name. The Generator arrived with no visible dings or scaring; there was an abrasion from a tie down but hey, its a generator.... Looking forward to the initial start-up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
i
on July 16, 2021
Posted by: herve
from ct
it really good works fine and i love it best decision I ever made
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com