Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,480 Reviews)
Rating breakdown 24,480 reviews
5 Stars
21,048
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,993 out of
23,467)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Produces Low Voltage
on September 16, 2019
Posted by: Joe.
from Northern California
Right out of the box, fueled on propane, it would produce only 108/216 VAC.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Complete Package
on July 27, 2021
Posted by: Jazzy-J
from Kentucky
After receiving this Westinghouse 9500DF I’ve been exploring the features, which are many. Dual fuel, electric start, quick connects on the battery, remote start and stop, fuel gauge, led information and hours, metal gas tank, propane hose and regulator, basic tools, oil, and even a built in trickle charger. To keep it short I’m happy with my purchase, generator is performing as expected thus far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent generator
on September 16, 2021
Posted by: Kookee1
from Baytown, Texas
Best generator I have ever owned . Easy to use already has paid for itself
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it
on September 25, 2022
Posted by: Eallen
from Celeste
Nice to have peace of mind . Can’t wait to start her up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Disappointed
on November 18, 2021
Posted by: GoOrange
from Oklahoma
Drove nearly 3 hours to pick WGEN9500DF on 11-17-21. On 11-18-21, followed directions, prepped generator and tried to start it. Not surprised battery was dead, so I used the recoil start. Generator wouldn't fire. Pulled spark plug boot off to discover it was completely broken, even the lead, therefore, no spark. Can't rate this product any better as I don't even know if it works.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Does not Run on gasoline
on July 28, 2020
Posted by: kruser
from North Carolina
I bought this a month aga, received, assembled but could not get it to run on gasoline, luckily it does run on propane fuel. Replaced fuel selector valve under warranty and still does not run on gas.
Response from westinghouse.comBy Westinghouse, August 3, 2020
We’re deeply sorry to hear that you may still be having difficulties and regret that your expectations were not met. The WGen9500DF runs on both propane and gas with ease, so this sounds like a strange situation. Thank you for reaching out and giving us the chance to assist you. Please contact our customer care team at your earliest convenience at service@wpowereq.com so we can get you taken care of!
Have a great day,
Have a great day,
Written by a customer while visiting westinghouse.com
Customer Rating
1
Caught fire
on November 17, 2021
Posted by: BDorsey
from Texas
Generator set up per instructions and quick start guide. Started Generator with remote and started quick and began to run. After about 8 minutes of running, the generator began to sounds like out of gas then died. Tried to re-start generator by pushing start button on front panel of generator and wires from just behind the front panel sparked and caught fire.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works amazing runs very very long time
on June 18, 2021
Posted by: Zaki
from Oxford Ohio
Works amazing runs very very long time i’ve been through a lot of generators this is definitely one of my favorites
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com