Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Exactly what I ordered.
on June 28, 2021
Posted by: Slimmy
from Bay Saint Louis MS
I ordered the 9500DF on June 22, 2021 and received it June 28, 2021. Fast delivery, no shipping damage and everything was there. Easy to put together and unit cranked right up.
I am very pleased!!!
I am very pleased!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great feauters
on June 28, 2021
Posted by: mt smog
from riverside california
i bought this generator about a month ago and i am so happy that i did.works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Unit
on June 28, 2021
Posted by: Hummer01
from Florida
I purchased this unit just in time for Hurricane season. I did my research and I am please that the unit was all I expected. Easy to start, assembly took only a few minutes, ran great. Very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Fantastic capacity
on June 28, 2021
Posted by: Wobbles
from WY
Bought online last day of May. Was at my house in 7-10 days just as stated. Had my first opportunity to put it through its paces 3rd week in June for a 5 day period. Wow! Handled BOTH AC units, ceiling fan, and "auto" on fridge, AND, kept my batteries way up which is a welcome change, from my 21 yr old 3820w (continuous)
unit. Noise level is what it is, though I yearned for some engineering miracle that would put it in the low 60's or high 50's db range; it is actually a tiny bit quieter than the old unit. Robust frame and wheel dimensions/axles. Fits in my 5th wheel pass through with room to spare though it is a must for two adults to lift in and out. (definitely not my wife as one). Starting with either electric start method is a breeze and functions as I was expecting. Haven't attempted the pull start or the propane options as of yet. Impressed that it comes with, though basic in manufacture, tools to 1) add oil w/o spilling 2) Spark plug wrench, and 3) Tool to tighten the propane hose. Comes with easy to decipher maintenance/ operation instructions, and a resealable zip lock bag to keep it in. I rated it 4 stars for 2 reasons. First and the biggest for me, is, each time I had to plug a 120v cord in either outlet, I have to push in the reset button on the GFCI, which both are, and it is annoying that is in the process of using it, ESPECIALLY when I have to remove gloves to get to the small reset. Not sure if it is supposed to be this way, but no other GFCI protected outlet I've ever used does that. Second, is the db output of 72. I don't pretend to be an engineer, but being a 30 year industrial mechanic leads me to believe that it can be improved upon without sacrificing output. My "cons" are more on the side of preference and convenience, and do not reach towards performance in any way.
Time will tell if it will durable like my last generator, and if some trouble raises its ugly head, but thus far I would recommend this versatile unit, no hesitations.
unit. Noise level is what it is, though I yearned for some engineering miracle that would put it in the low 60's or high 50's db range; it is actually a tiny bit quieter than the old unit. Robust frame and wheel dimensions/axles. Fits in my 5th wheel pass through with room to spare though it is a must for two adults to lift in and out. (definitely not my wife as one). Starting with either electric start method is a breeze and functions as I was expecting. Haven't attempted the pull start or the propane options as of yet. Impressed that it comes with, though basic in manufacture, tools to 1) add oil w/o spilling 2) Spark plug wrench, and 3) Tool to tighten the propane hose. Comes with easy to decipher maintenance/ operation instructions, and a resealable zip lock bag to keep it in. I rated it 4 stars for 2 reasons. First and the biggest for me, is, each time I had to plug a 120v cord in either outlet, I have to push in the reset button on the GFCI, which both are, and it is annoying that is in the process of using it, ESPECIALLY when I have to remove gloves to get to the small reset. Not sure if it is supposed to be this way, but no other GFCI protected outlet I've ever used does that. Second, is the db output of 72. I don't pretend to be an engineer, but being a 30 year industrial mechanic leads me to believe that it can be improved upon without sacrificing output. My "cons" are more on the side of preference and convenience, and do not reach towards performance in any way.
Time will tell if it will durable like my last generator, and if some trouble raises its ugly head, but thus far I would recommend this versatile unit, no hesitations.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on June 28, 2021
Posted by: kh1234
from TX
I have not had a chance to use the product yet, but it looks very clean, intuitive, and easy to use. I love that it can not only use gas or LPG, but that it can switch seamlessly between them. If everything works as advertised, this will be a very convenient generator!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and benefits
on June 29, 2021
Posted by: Ed22
from Spartanburg, SC
I just received my generator and it looks to be everthing that was advertised. It has more features than any of its competitors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome features and build quality!
on June 29, 2021
Posted by: A_Harpster
from Marietta, GA
Very well built, easy to assemble and use. Good amount of power delivered and the dual-fuel option is going to be a life saver!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features, Great Price, Great accessories!
on June 29, 2021
Posted by: tex3rd
from Fredericksburg, TX
Purchased this in April, just after an ice storm had us without power for 12 days. Bought specifically for the dual fuel capacity, as we have propane here, and gasoline was in short supply all over the area, if available at all.
This generator is the complete package, as shipped: Wheel kit, spark plug wrench and wrench to install the stationary pads, battery charger/minder, the propane regulator and, almost the best thing of all, a funnel with an offset extended neck to allow easy access to the otherwise-almost-impossible-to-reach oil filler opening without spilling oil all over the floor.
This generator is the complete package, as shipped: Wheel kit, spark plug wrench and wrench to install the stationary pads, battery charger/minder, the propane regulator and, almost the best thing of all, a funnel with an offset extended neck to allow easy access to the otherwise-almost-impossible-to-reach oil filler opening without spilling oil all over the floor.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com