Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,484 Reviews)
Rating breakdown 24,484 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,996 out of
23,470)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great features
on May 23, 2021
Posted by: Idris
from Texas
So happy with my purchase and would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on May 23, 2021
Posted by: dsflyer27
from Austin, TX
I bought this to provide emergency power to our home after living through a week with no power. Fired up the first push start on propane. Seems solid and had all the features I wanted. Looking forward to some piece of mind!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Initial Impressions Good Generator
on May 23, 2021
Posted by: BriteStar
from Oxford, CT
I initially looked at Inverter Generators, but very few this size and none I found were dual fuel. I thought this generator was comparable in it's features to most others in this size range. It did however have a bit longer advertised run time than any others.
The generator arrived well packaged and in perfect condition. Set up was very straight forward - mount the feet and wheels, connect battery and add engine oil. One issue I did find was the quart of oil supplied with the generator was not enough to fill to the proper operating level. An additional approximate 1/8-1/4 quart was needed.
I only tested the generator on propane- with the tank connected and push of the start button and the generator fired right up. One thing to note is that parts of the directions state to press the start button and hold until generator starts- you do not have to do this, you only have to press the start button and release and the generator will try to start 3 times. If it doesn't start within three times, you will have to recycle the start procedure. After starting, I ran a few power tools. You can hear the generator change pitch when starting a tool. Overall I would say the generator is fairly quiet compared to other generators I have heard.
The generator comes with all the outlet covers taped down- one of mine on a duplex outlet was taped in a twisted position and will not snap in place over the outlet- this is really the only negative comment I can make about this generator.
Otherwise it seems to be a very good piece of equipment.
The generator arrived well packaged and in perfect condition. Set up was very straight forward - mount the feet and wheels, connect battery and add engine oil. One issue I did find was the quart of oil supplied with the generator was not enough to fill to the proper operating level. An additional approximate 1/8-1/4 quart was needed.
I only tested the generator on propane- with the tank connected and push of the start button and the generator fired right up. One thing to note is that parts of the directions state to press the start button and hold until generator starts- you do not have to do this, you only have to press the start button and release and the generator will try to start 3 times. If it doesn't start within three times, you will have to recycle the start procedure. After starting, I ran a few power tools. You can hear the generator change pitch when starting a tool. Overall I would say the generator is fairly quiet compared to other generators I have heard.
The generator comes with all the outlet covers taped down- one of mine on a duplex outlet was taped in a twisted position and will not snap in place over the outlet- this is really the only negative comment I can make about this generator.
Otherwise it seems to be a very good piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy operation
on May 24, 2021
Posted by: DLJJ
from Carlsbad N.M.
Bought this generator for camping and work . Works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly what I needed, and requested.
on May 24, 2021
Posted by: LB in Tx
from Dallas, Tx
Living in Texas all my life I felt I was prepared for most any unexpected event. Last February proved me to be wrong. I now realize that a cord of wood would not suffice (especially when you are helping your friends and family out too) when the power fails for over a week, and your home is total electric. With low temperatures at a record breaking -4 across the Dallas area, inside temps were as low as a frosty 43 degrees ... I realized I was NOT prepared. After this unprecedented event finally cleared I spent a week researching alternative power sources and finally selected my new WGen 9500DF. I could not be more pleased knowing that whatever nature or other unexpected events comes our way ... electrical power will never again be a shortfall on my part. It is also not uncommon for Texas to experience some power issues in the middle of our typical summer season too, but with our new Westinghouse DF generator maintaining power to our fridge, freezer and AC we are good to go ... and with a Xfer switch it is a simple hook up too. The 9500 DF is packed with many features to make those unexpected power issues a little more tolerable, including my new best friend ... remote start..
Thanks Westinghouse ... your new lifetime customer. (LB)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good service with helpline
on May 24, 2021
Posted by: Ch87
from Cape Coral FL
Great product, had some issues with the gasoline line, we called the helpline and they were helpful and will resolve the problem!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
New Generator works good.
on May 24, 2021
Posted by: Powerups211
from Texarkana, TX
This is a warranty replacement from the DOA system I purchased of the same model. This system works as it should. I like being able to run off the propane bottles. The electricians were impressed with that feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on May 24, 2021
Posted by: rdclark72
from roselle park, NJ
I just bought this unit and I'm very pleased with everything.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com