Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,484 Reviews)
Rating breakdown 24,484 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,996 out of
23,470)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Love the dual fuel capability
on May 20, 2021
Posted by: mematcrick
from TN
It runs my fifth wheel trailer easily . Plan on having a transfer switch installed on house for use in event of power outage
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power, Strength & Portability
on May 20, 2021
Posted by: TexasPowerRealtor
from Austin, TX
We purchased this product to use as a backup power source, and we couldn't be happier with the peace of mind in knowing we have this reliable piece of equipment. The WGen9500DF offers versatility, excess power and a layer of convenience that exceeds other manufacturers (e.g. remote control start). Thank you, Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product!
on May 20, 2021
Posted by: shaun1212121212121212
from Minnesota
The features (remote start and dual fuel) for the price make this generator a fantastic value...glad I purchased!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Seems nice
on May 20, 2021
Posted by: Drumzz
from Fl
Started quick. Instructions somewhat confusing. Remote start works nicely
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Built Well
on May 21, 2021
Posted by: Dangerrad59
from Oregon
As someone who designs equipment, I can say that a lot of engineering had gone into building this generator. It's great that it runs on propane too, which can be stored for years, unlike gasoline.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best generator on the market
on May 21, 2021
Posted by: SaraTx
from Texas Gulf Coast
Purchased a month ago - best generator we’ve ever owned. Dual fuel and can be converted with a kit (separate purchase) to run on natural gas. So we are on the Texas gulf coast. Hurricane alley. We were the worst hit area during Harvey. Nearly every person in the area was negatively affected in one way or another during that ordeal. We also went without power during the ridiculous winter storm that hit Texas February 2021. We had nothing for 48 hours. Although our heat runs with gas, the central unit requires electricity to cycle. For clarification, our homes are built to withstand hurricanes, not sub freezing temperatures for long periods of time. Our pipes generally run through the walls and ceilings rather than under the home due to flooding from tropical storms. Many of those pipes burst because we do not have alternate furnaces as many of us never even turn Them on during the winter months at all. It simply does not get cold enough here due to being 15 minutes from the gulf. There’s not a single home I have ever seen throughout the entire state that has a basement. Throughout the last two decades, we have encountered numerous tropical storms or hurricanes that have left many homes without power at all for up to three weeks. Many of us have external freezers for wild game storage. There has been devastating loss for people with medical conditions that require electronic devices for survival as well.This freak of a winter storm that dropped our temperatures to a high of 13°F Never crossed our minds as being so tragically devastating. We certainly did not anticipate loss of power at all. Our vehicles are not formatted for anything other than insane rain storms. I have never seen a set of show chains. Our winter generally consists of mild temperatures aside from when we get a pretty strong cold front from Canada that lasts a couple days max. I am close enough to the coast that we do not have seasons in our trees do not change colors. Being that my husband and I are in our 30s, spent much of our lives outside of the city limits growing up on farms, avid hunters and fisher often, we are healthy, hearty, hard working and resourceful. There are not many tasks we have to hire someone to complete as long as we have the time. That being said, having no air-conditioning for extended amounts of time in 100° plus temperatures is just not feasible down here. It happens often with the tropical storms and literally makes you question what you did to deserve being thrown into satans lair. Not exaggerating. It’s HOT, humid like a soup sandwich, weird bugs come out we’ve never seen, and the mosquitoes reproduce at a rate that cannot be calculated. AND they are tiny and vicious on up to full blown pterodactyls. Fire ants float in massive bundles on top of water and they are EVERYWHERE. They are meticulously trained and hard wired to be more stealthy and better coordinated than our best Seal teams. They ain’t scared of a single thing. We’ve all been attacked. Wasps. Hornets. Snakes. Armadillos. Possums. Coons. You name it, it’s displaced, hot, wet, scared and looking for snacks and a dry place. Without air-conditioning or any means to circulate the hot sticky wet air, we are forced to crack doors and windows and become one with all the critters that bite. And it’s still unbearable. We have always had a fairly decent size generator previously that would at least run a window unit to cool one room of the house. Our last one had seen better days. It finally died and we have not had one for a while. Winter was a whole new beast none of us saw coming. We did have a very small one just powerful enough to power a television and over the air antenna. We also had it run a tiny personal desk heater in cycles. Many of us are native and have never seen temperatures that low for that long. Generally losing power is something we fully expect in the summer not only from hurricanes but ridiculous thunderstorms. We have not replaced either generator because we have never needed one during the winter. It was on the list, but further down. There was not a single generator available within hundreds of miles. Once everything settled we went ahead and purchased this one. After whatever that was, I have decided I am never spending another single day freezing to death or dying of heat stroke. I was fully prepared to literally drain my 401(k) and throw any amount of money anyone that could produce a generator powerful enough to run our central unit for extended periods of time. I didn’t care if it ran anything else whatsoever and was prepared to pay tens of thousands of dollars for one. This one is affordable and can be hard wired to your home rather than just a billion extension cords. During this last storm, gas stations were not able to provide fuel because of the power outages and propane suppliers had people standing in lines of well over 100 at any given time of the day for hours until they ran out. Being that our home has natural gas outlets, this was an added bonus if one or two sources is not available. The only downside which is not major is that unit generates so much power it is not safe to plug smaller devices directly into it. It is formatted to output A LOT of power, so it will zap smaller electronics plugged directly into the unit because of the abundance electricity it’s putting out. We also have a camper we needed a portable generator for. Eventually we will have a non-portable directly hardwired as an alternate power source, but because of the RV, we killed two birds with one stone this go round. This particular unit does not have a regular crank. It is much easier to get started and it is significantly more quiet than our little 2000 watt 2 gal that leaked everywhere and wasn’t even strong enough to run the keurig. I mean, the Keurig is nice and I enjoy the simplicity of it, but during this last storm it was a real pain to have to boil water and carefully make a cup of coffee. I am extremely grateful for that tiny little leaky ratchet generator, because one of us would likely have been arrested for homicide If we had to just listen to each other breathe for two days inside the house because it was too cold to go outside. At least during hurricane season, we can go outside and fire up the grill. Our bones don’t know what to do in the cold. That TV saved lives, y’all. Anyway, easy to assemble (just attach the wheels), good warranty, more fuel options than any other, user friendly and AFFORDABLE. Y’all see the price of those Honda’s? I almost bit the bullet out of being trapped and possibly a touch of temporary insanity from experiencing external changes for extended amounts of time this 36 year old body has never ever seen. But this one is a MUCH better option. It may not survive 300 years like that Honda would, but saving thousands of dollars and with options no other company offers, I feel the cost is fair. As long as you keep the carburetor clean and drain the gas before storage along with some regular general maintenance kind of like you have to with your vehicle, I do expect this amazing piece of expertly engineered machinery To last well over a decade, maybe two if I get really lucky. Don’t hesitate. It is worth every penny.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Like the dual fuel.
on May 21, 2021
Posted by: stevejc33
from Walterboro, SC
Getting ready for those coastal storms to hit. Have a new home and wanted to wire for a generator. Bought this because of the good reviews, the electric start, and the dual fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on May 21, 2021
Posted by: Don50
from Kingwood, TX
Easy to assemble. Good instruction manual. Xxxxxxxxx.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com