Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,492 Reviews)
Rating breakdown 24,492 reviews
5 Stars
21,057
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,002 out of
23,476)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great features and easy to start
on March 14, 2026
Posted by: LaRose72
from Shreveport, LA
I decided to upgrade from a smaller generator to one that could run most of my house. This one was suggested by my brother who also bought one and liked it. Have not had an opportunity to use it, but testing it gives me confidence that it will work fine if the lights go out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very dependable
on March 13, 2026
Posted by: Steven605
This is one of the smoothest running generators I have ever owned. I use for of grid living and have nothing but good to say.
Written by a customer while visiting westinghouse.com
Customer Rating
5
New generator
on March 3, 2026
Posted by: Westie26
I bought this the end of January after a lot of snow and ice. It was easy to put together and fits in our garage nicely - not huge!
Fortunately we have not had to use it yet but we are now ready to go if we have an emergency and I feel so much safer!
Fortunately we have not had to use it yet but we are now ready to go if we have an emergency and I feel so much safer!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very pleased!
on March 3, 2026
Posted by: EdM1
from WV
This product was packed very well. Had great instructions and starts very easily!
I will definitely recommend to others!
I will definitely recommend to others!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Emergency Generator
on March 1, 2026
Posted by: FR2026
Great Product! started right up using the remote start with propane tank fuel. Easy to setup.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on February 28, 2026
Posted by: Jfee73
from Ripley, TN
Great product so far. Excellent packaging and easy to get going.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Great features.
on February 23, 2026
Posted by: Hamilton Bone.
Want to let you know l am very pleased with my generator.
Response from westinghouse.comBy Sydney, Westinghouse, February 24, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500DFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
1
on February 22, 2026
Posted by: Andrzej
from Katy ,TX
I tried to started when cold weather came..
Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working.
Called an electrician, and he check it , no power on it.
Can you e mail me if this is under 3 years warranty ?
Thank you .
Andrzej Rusak
Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working.
Called an electrician, and he check it , no power on it.
Can you e mail me if this is under 3 years warranty ?
Thank you .
Andrzej Rusak
Response from westinghouse.comBy Sydney, Westinghouse, February 24, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com