Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,552 Reviews)
Open Ratings Snapshot
Rating breakdown 24,552 reviews
5 Stars
21,109
4 Stars
2,974
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,046 out of 23,520
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Great product
on August 20, 2026
Posted by: Happy homeowner 89
from Illinois
Much better and lighter than previous Troy-Bilt that I owned. Electric start is a great feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Peace of mind
on August 19, 2026
Posted by: pmcfp1962
from Homer Glen
Just purchased. Followed directions and started right up. Hopefully won't have to use it often, but very comforted knowing I now have the power to keep my sump-pumps and refrigerators running in a power outage/storm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features for our 5th wheel!
on August 18, 2026
Posted by: Brnk
I’m so happy I got this generator, I searched for while trying to find the right one for our needs and this one is perfect.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great
on August 17, 2026
Posted by: Jenryg
Happy with the product love it works perfectly great results
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great looking Machine love the blue decor
on August 16, 2026
Posted by: MakingWavesFL
from Boynton Beach, Florida
Great looking machine and well-made. Love the ability to use propane over gas. Quality built, easy to assemble. Well, worth the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice generator!
on August 16, 2026
Posted by: Mnc3
from Tennessee
We are very happy with this generator. The wheels were easy to put on and roll into our garage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Nice generator, poor wheels
on August 16, 2026
Posted by: Wgen man
from Colville
Wheels are crooked. One wheel rubs on the batter mount. This is due to the wheel mounts being welded crooked.
I would recommend this to a friend!
Response from westinghouse.comBy Jackson, Westinghouse, October 7, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on August 16, 2026
Posted by: JimWray
from Pittsburgh, PA
Bought this to be covered off for power outages. Of course, we ended up using it several times this summer and it worked great. The ability to use dual fuel is great. Love all the features.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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