Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,529 Reviews)
Rating breakdown 24,529 reviews
5 Stars
21,088
4 Stars
2,972
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,029 out of
23,503)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
the best generator for home use and work
on June 29, 2025
Posted by: Ferbriz
from Houston TX
I tested the generator at home and at work and it works flawlessly. Its remote start system is great.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very please with the quality
on June 29, 2025
Posted by: The3dm
from Cleveland, OH
Received my Wgen9500Dfc 3 days ago and couldn't wait to get it all setup. Talk about easy, attach the wheels, the rubber feet, add oil, connect the battery, add gas and it was ready to go. Took 30 minutes and it was up and running.
I feel ready for the next power outage and secretly can't wait to put this to the test.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
WORKED GREAT FOR 5 HOURS
on June 29, 2025
Posted by: TEST PILOT
from Greensboro, NC
Initially generator worked as expected. After the 5 hour break in, starter does not engage but the engine starts using the pull start feature. Now I will need to file a warranty claim (-1 star) and transport this heavy generator to and from an authorized dealer (-1 star). I expected better reliability from Westinghouse. This would be a great generator if it did not fail after 5 hours of operation.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 3, 2025
Hi,
Thank you for your feedback, and we're sorry to hear about the issue you are encountering with your unit. We completely understand how frustrating this must be for you. We’d like to help make this right. Please reach out to us at westinghousevip@wpowereq.com with your case number or details, and we’ll do our best to assist you through the warranty process and explore possible options to minimize the hassle. Thank you again for bringing this to our attention.
Thanks,
Sydney, Westinghouse
Thank you for your feedback, and we're sorry to hear about the issue you are encountering with your unit. We completely understand how frustrating this must be for you. We’d like to help make this right. Please reach out to us at westinghousevip@wpowereq.com with your case number or details, and we’ll do our best to assist you through the warranty process and explore possible options to minimize the hassle. Thank you again for bringing this to our attention.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great quality, runs great!!!
on June 29, 2025
Posted by: Power Equipment
from Virginia
Just bought it looking forward to using it started it runs good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
The Westinghouse model wgen9500df is well built
on June 29, 2025
Posted by: Dude123@
from Pittsburgh
I bought this last week and used it. It gives me peace of mind for power outages
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Was very easy to start
on June 28, 2025
Posted by: Fred1234327976549927364
from Columbia
I'm very happy with the product works efficiently.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator!
on June 28, 2025
Posted by: James.T
from Oakhurst, TX
This generator is amazing! I switched to the Westinghouse from my old generator which could hardly run one thing at a time and the new Westinghouse can run pretty much my entire home. Love the push button and remote start, it makes everything sooo much easier.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
So far so goo
on June 28, 2025
Posted by: Willowbeast
from Philadelphia
Needed a new backup generator after my 20 year-old snap on generator died. I’ve had no problem so far.
Written by a customer while visiting westinghouse.com