Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,498 Reviews)
Rating breakdown 24,498 reviews
5 Stars
21,062
4 Stars
2,970
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,006 out of
23,480)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Not started it yet
on June 29, 2024
Posted by: Coppa
from SW FLORIDA
So far I’m happy with the price I’ll let you know how it runs
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use!
on June 29, 2024
Posted by: Tiff80
from LA
Recently purchased due to hurricane season and living in the South. 2 days after receiving we lost power and after 4 hours of no power we decided to give it a trial run. This was way easier to use then our previous one. No yanking on pull chords or having to prime and throttle things; literally just push a button and live the duel fuel option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great purchase
on June 29, 2024
Posted by: JSD010
from Louisiana
After year unreliable power, we bit the bullet and decided to purchase this for our 2000sq ft house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid
on June 29, 2024
Posted by: Hurricaneready!
from West Monroe, LA
A very Solid sturdy unit! Remote start soooo handy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
New Generator
on June 29, 2024
Posted by: LYS71
from Cameron, N.C.
Loved the dual fuel options and remote control and peace of mind it gives for power outages
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT
on June 29, 2024
Posted by: wildthing
from TX
WORKS LIKE A CHARM so happy with this . would recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
A lemon??
on June 29, 2024
Posted by: Johnathan0000
from Maine
Worked good out of the box. Doesn't charge it's own battery. If the battery dies the starter stays engaged untill it smokes itself out. Tried to pull start and it pulls HARD. I'm a grown man and it back pulled me into it and the insides of the recoil EXPLODED! Brittle plastic all over. Left us with no genny till we can figure out the warranty. Back to the small predator genny walking on cords with no potable water.
I'll update this review after we hear From the warranty department.
I'll update this review after we hear From the warranty department.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy start and powerful!
on June 29, 2024
Posted by: Kenny G
from Poplar Bluff, MO
Bought this since our local coop tends to go down when possums enter their power stations. Seems like it doesn't take much for the power to go out, so this purchase gives us piece of mind. Having an electrician get my house ready to plug this into.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com