Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,557 Reviews)
Open Ratings Snapshot
Rating breakdown 24,557 reviews
5 Stars
21,113
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,048 out of 23,522
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Excellent design/engineering - very capable
on July 9, 2024
Posted by: Boldtrader
from Gulf Coast, Florida
Easy setup and initial run went without a hitch. Everything that needs easy access has it. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
finally got to use it
on July 9, 2024
Posted by: stewie1
from wellsville
This works great almost ran the whole house, really like the dual fuel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent
on July 9, 2024
Posted by: J.S..........
from Houston
Purchased after four days of being without power two months ago. I have a 4 bedroom 3300 SQF home. This model runs two refrigerators and the essentials. At night I can run the AC unit. I had to use it recently in Hurricane Beryl, where I was able to operate the essential items, and the AC units. No issues at all.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Worked widen tested. Didn’t work when needed.
on July 9, 2024
Posted by: Salles
from Katy, TX
Generator didn’t start/run on gas when needed after power outage caused by hurricane Beryl.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 10, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Worked great
on July 9, 2024
Posted by: A-Aron78
from Katy Tx
I had purchased this for emergency use and that came with Beryl. I use an interlock and 50 amp inlet. We were able to power our A/C (whole house) two refrigerators and a deep freeze. As well as the room and bathroom we slept in.
We started on propane and then when it became apparent we’d be out for awhile switched over to gas. I filled the tank around 8pm and when I went out at 3:30 it still had more than half a tank. All in all in 24 hrs we burned 1/3rd of a 40lb propane tank and about 5-6 gallons of gas. It’s not the quietest of generators, matter of fact you can hear it throughout the house and I’m sure the neighbors house too.
Purchased it in 21 first used Yesterday, worked great it’s a great purchase for something you hope to never use. Interlocks are affordable as are inlets. Have an electrician install them and you’re good to go with this genset.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love the multi fuel sources
on July 9, 2024
Posted by: RobertAIA
from N Charleston SC
I purchased this unit to replace one that was 15 years old
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on July 9, 2024
Posted by: JHLas
from Dade City FL
This generator was purchased in June 2024. I set it up today and it started on the first attempt. I am so pleased with this purchase especially the remote electric start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features in front panel
on July 9, 2024
Posted by: Rc624
from Louisiana
I just bought this generator about a month ago and it’s been sitting and just waiting for the power to go out again so I can put it to work. But so for I don’t have any problems with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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