Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,556 Reviews)
Open Ratings Snapshot
Rating breakdown 24,556 reviews
5 Stars
21,112
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,048 out of 23,522
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
Great features
on July 20, 2024
Posted by: Bella27
from Scranton, PA
Great purchase. Very nice product. Good price with all the extras. Had to use and it works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
WGEN9500DFC
on July 20, 2024
Posted by: EZ G
from SE Texas
I purchased this generator to power my home in the case of a power outage. I've unboxed and ran a little. The generator seems well made and it is a very manageable size for the output. Will update once I've run it more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Worked Great at first
on July 20, 2024
Posted by: LinH
from Marshall VA
We bought this in January 2024 and used during a winter storm and in the spring during a thunderstorm outage. We had a power outage last week and the generator wouldn't start, then we jumped the battery with our car. Worked great for several hours then it just quit - plenty of fuel was in it. We are troubleshooting now. May change the overall rating if it is an easy fix. Frustrating since it worked so well earlier this year - brand new also!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice product
on July 20, 2024
Posted by: CaptDave11494
from Venice ,fl
Lots of great features. Remote start is very cool. Execellent
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Very useful generator
on July 20, 2024
Posted by: Shadair1
from Houston, Texas
We bought this on a Friday and used it the following Monday when hurricane Beryl rolled through. Powered all our needs. Only negative would be the noise.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good portable generator
on July 20, 2024
Posted by: JJ77459
from Taxes
it is well made, and performed well generator, good for emergency in Houston area.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy start
on July 20, 2024
Posted by: Anonymous
from Spanish Fort Al
This is all the generator I'll need , just need to install
Transition switch at the circuit breaker.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on July 20, 2024
Posted by: Dora0711
from Seminary, MS
We ordered this July 5, 2024 and received the generator July 16, 2024. The generator was easy to set up and use. It is a great product! Delivery was early and was great..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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