Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,496 Reviews)
Rating breakdown 24,496 reviews
5 Stars
21,061
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,005 out of
23,479)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Big Blue Generator
on July 18, 2024
Posted by: Irvin W
from Houston Texas
I am a user manual reader, this the best manual I have seen in a very long time. Easy to understand instructions with good pictures to reference.
Most of the unit is pre assembled, just got to add the wheels and the front legs, and connect the battery ( which already charged). Filled my unit with the provided engine oil and added some gas to the tank. I rotated the engine a couple of times to lubricant the engine. I opened the fuel valve, hit the remote starter fob and it started right up, plugged in a couple fans and an electric heater and had no problems.
I am waiting for the 30amp to arrive and I will have a certified electrician install it with a new breaker generator interlock. The 9500 is big enough to run my whole house besides the 220 v stuff. It is about as loud as I expected and I will be building sound box for my wife and neighbors.
Most of the unit is pre assembled, just got to add the wheels and the front legs, and connect the battery ( which already charged). Filled my unit with the provided engine oil and added some gas to the tank. I rotated the engine a couple of times to lubricant the engine. I opened the fuel valve, hit the remote starter fob and it started right up, plugged in a couple fans and an electric heater and had no problems.
I am waiting for the 30amp to arrive and I will have a certified electrician install it with a new breaker generator interlock. The 9500 is big enough to run my whole house besides the 220 v stuff. It is about as loud as I expected and I will be building sound box for my wife and neighbors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My first generator purchase
on July 18, 2024
Posted by: kbshack1621
from Sanford ,fl
I just received this item , getting ready for a busy hurricane season . I will also buy the switch and have that installed by an electrician . Easy to put together and I am a female . I like the fact it had a remote start and manual start and it's also dual fuel . This unit should be able to run the necessities I need after a storm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for back up power
on July 18, 2024
Posted by: JgUHCL
from Seabrook texas
Powerful enough to run almost everything in the house. More compact than I expected which is good because it takes up less room in the garage. No more extended power outages during storms.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on July 18, 2024
Posted by: Dan P.
from Highlands, Tx
We bought this generator to be prepared for the next power outage in the Houston Area.
We needed a bigger generator to run our water well in the event of power loss.
We needed a bigger generator to run our water well in the event of power loss.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 18, 2024
Posted by: Rob36
from Conroe texas
Wonderful it powered my entire home during hurricane
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on July 18, 2024
Posted by: RMP1
from Crosby, Texas
Westinghouse is the only brand I trust and rely on
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good product.
on July 18, 2024
Posted by: Chappy82
from Wyoming
I haven't even run this enough to encompass the 5 hour break-in period yet. But I'll tell you what I have found, so far.
The instructions are incomplete. I'm still looking for the "eco mode" switch that isn't supposed to be "on" during break-in. The instructions discuss the switch but don't tell you how to turn it off.
Also, it would be great if the instructions gave you an idea as to how much oil needs to be added....ya know - 1/2 qt or 6 quarts? Instead, you have to pour a couple tablespoons in and check the level,......repeat infinite times. BTW...mine took an entire quart.
If you plan to operate this generator above 5000 feet in elevation, you need an additional part for your carburetor or you may damage the engine, according to the instructions. That part has to be ordered at an additional cost to the owner. Maybe it would be a good idea to just throw one in the box, in the future?
Other than that, the unit seems fairly solid. Not a fan of the cheap plastic wheels but maybe they'll be OK?
After I found the gas shut-off switch, the unit started right up.
It is a bit loud but not any worse than comparable units, maybe even a bit quieter.
The LED display for the "Data Center" is a joke. It has to be almost totally dark to view any of the display. I had mine in the garage, with the door open, and was not able to tell if the Data Center even worked. I had to close all the doors and turn off the lights to see the display. BTW....don't operate this unit in a closed up room!
The main downside to this unit is it is VERY heavy. 200+ pounds. More than most individuals can handle by themselves.
But I hope it will give me a lifetime of untroubled service. I guess we'll see.
The instructions are incomplete. I'm still looking for the "eco mode" switch that isn't supposed to be "on" during break-in. The instructions discuss the switch but don't tell you how to turn it off.
Also, it would be great if the instructions gave you an idea as to how much oil needs to be added....ya know - 1/2 qt or 6 quarts? Instead, you have to pour a couple tablespoons in and check the level,......repeat infinite times. BTW...mine took an entire quart.
If you plan to operate this generator above 5000 feet in elevation, you need an additional part for your carburetor or you may damage the engine, according to the instructions. That part has to be ordered at an additional cost to the owner. Maybe it would be a good idea to just throw one in the box, in the future?
Other than that, the unit seems fairly solid. Not a fan of the cheap plastic wheels but maybe they'll be OK?
After I found the gas shut-off switch, the unit started right up.
It is a bit loud but not any worse than comparable units, maybe even a bit quieter.
The LED display for the "Data Center" is a joke. It has to be almost totally dark to view any of the display. I had mine in the garage, with the door open, and was not able to tell if the Data Center even worked. I had to close all the doors and turn off the lights to see the display. BTW....don't operate this unit in a closed up room!
The main downside to this unit is it is VERY heavy. 200+ pounds. More than most individuals can handle by themselves.
But I hope it will give me a lifetime of untroubled service. I guess we'll see.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
has a lot of great features
on July 18, 2024
Posted by: Redhead birds
from Miramar, Florida.
Bought us about a month ago I’m glad I did seems very well built
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com