Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,492 Reviews)
Rating breakdown 24,492 reviews
5 Stars
21,057
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,002 out of
23,476)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Great Generator
on July 15, 2025
Posted by: eagle199499
from Maine
Everything so far has worked as expected. A lot lighter than previous generators
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wise Product Choice
on July 15, 2025
Posted by: Surf 114
from FL
Replaces a 20m year old generator. Great features. Works with both propane and gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Setup was as detailed
on July 15, 2025
Posted by: Jose In Orlando
from Orlando
Followed setup instructions and had no issues with generator starting up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on July 15, 2025
Posted by: Happyhome
from Long Island NY
I bought generator to replace a older different manufacturer. It was a quick setup and easy start up . Use it to power up needed house appliances during outages and can also power my welder to use it portable. Looking forward to many years of service
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid build
on July 14, 2025
Posted by: Briand1001
from Chesterland, Oh
The was easy to assemble and feels solid. I have not fired it up yet but seems like a quality product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Well Built
on July 14, 2025
Posted by: Edsel pacer
from Seffner,Fl
Haven’t had time to try it as I had to make a review in order to get the cover. Westinghouse has good reputations and I have been pleased with their product.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for your review! We’re glad to hear you’ve had a positive experience with Westinghouse products so far. When you have a chance to use your generator, we’d love to hear your updated feedback. If you have any questions in the meantime, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, we’re here to help!
Thanks,
Sydney, Westinghouse
Thank you for your review! We’re glad to hear you’ve had a positive experience with Westinghouse products so far. When you have a chance to use your generator, we’d love to hear your updated feedback. If you have any questions in the meantime, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, we’re here to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
powerful enough to run whole household
on July 14, 2025
Posted by: wrong name
from bullhead city
eco mode is missing
remote start needs to connect with battery switch
very loud needs quieter exhaust
consumes fuel without eco mode
power is great just not efficient
remote start needs to connect with battery switch
very loud needs quieter exhaust
consumes fuel without eco mode
power is great just not efficient
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 30, 2025
Hi,
Thank you for your feedback. We're glad to hear the power output is meeting your needs, but we understand your concerns regarding efficiency, noise, and the remote start functionality. We appreciate you bringing these points to our attention, they’ve been shared with our product team for review. If you’d like help troubleshooting or have questions about optimizing performance, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Thank you for your feedback. We're glad to hear the power output is meeting your needs, but we understand your concerns regarding efficiency, noise, and the remote start functionality. We appreciate you bringing these points to our attention, they’ve been shared with our product team for review. If you’d like help troubleshooting or have questions about optimizing performance, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
User Friendly with some Back Firing
on July 14, 2025
Posted by: Drew110
from Tampa, FL
User friendly as someone new to the portable generator world. Usually starts up pretty normally but sometimes it doesn’t kick and just keeps banging/back firing.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com