Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,555 Reviews)
Rating breakdown 24,555 reviews
5 Stars
21,111
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,047 out of
23,521)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Avoid or buy carburators or use only propane
on August 27, 2024
Posted by: andres27
from Sorel-Tracy, QC ,Canada
It looks great for the first couple of months when you start it for 15 minutes/month but the day you really need it, like a year later, it won't start unless you use propane... or if by any chance it starts up once, it runs less than 5 seconds up and down like if the gas was bad and it shuts off. Then you search the web for answers and you find on forums that the carburator is a piece of crap on those units and need to be replaced in less than a year.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 27, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for the price!
on August 27, 2024
Posted by: JQ247
from Texas
I bought this generator after months of researching and this one definitely has everything I was looking for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Product!!
on August 27, 2024
Posted by: JVDavis83
from Alvin, TX
I was very impressed with my generator. Great product, good quality.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to start and manuever
on August 26, 2024
Posted by: Sparky82
from Florida
Setup was easy , generator is easy to move around . Electric start works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on August 26, 2024
Posted by: Cato
from Louisiana
I have only had it for a month but after I connected to my house and tested, I was amazed at how well it worked and how much power it has. The engine is quite and auto start is fantastic.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Storm Savior
on August 26, 2024
Posted by: Masterj
What a great generator. After years of going through storms and Hurricanes here in South Texas, enough was enough. Hurricane Beryl, loss of power for days, loss of all refrigerated items and the shear uncomfortableness of no ac, I bought the Westinghouse 9500watt duel fuel. It does not disappoint. Can run just about my whole house on either gas or propane. Love it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
THE ALL AROUND COWBOY OF THE GENERATORS!!!
on August 26, 2024
Posted by: Martin90902
from Lopez
With all extra features like CO2 sensor, Data Center, Maintenance Codes, and much more, This is absolutely the All Around Cowboy of generators for a full house! Backed by the iconic Westinghouse brand and with more than 32500 reviews with 4.8, the is nothing else you can ask for!!!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on August 26, 2024
Posted by: Bigfoot55
from Chattanooga, TN
Easy to set up. Great peace of mind. Would highly recommend!
Written by a customer while visiting westinghouse.com