Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,496 Reviews)
Rating breakdown 24,496 reviews
5 Stars
21,061
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,005 out of
23,479)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Good all around
on September 18, 2024
Posted by: Popawh
from Bee Va
Bought in January. So far no issues Would recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful Westinghouse Generator
on September 18, 2024
Posted by: Holiday Nic
from Northlake, TX
A tremendous piece of equipment. The ease and simplicity of operating this generator make it a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator with all the bells and whistles
on September 18, 2024
Posted by: dryhill
from Tennessee
This generator has features to keep the home owner and the generator safe. Will meet and exceed all my power needs , dual fuel gas or propane. Easy to move when needed with large wheels , covers over the outlets to keep them dry and working, just a well built generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product Great features
on September 18, 2024
Posted by: CleLA
from Texas
This generator started right up using propane! So happy to finally have a generator. Living on the gulf coast, I need a good generator I can count on!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product I'm happy with the generator
on September 17, 2024
Posted by: Manya 1891
from Houston Texas
It's here. We happy with that!!
We need it for the hurricane season.
We need it for the hurricane season.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Dependable?
on September 17, 2024
Posted by: PapaTJ
from Frederick, CO
I purchased a Westinghouse WGEN9500DF (via Amazon) a few months ago. Initially, it worked fine, the remote fob was a real plus (using it to power my 5th wheel, I didn't need to shut it down outside, at the generator). The problem arose when I simply moved the generator. I shut it down, relocated it, then...NO PUSHBUTTON START..NO REMOTE/FOB START (only started via recoil/pullcord).
Yes...battery fine. No failure codes indicated.
So, since I need this generator, I'll be troubleshooting electronics myself (as generator will shutdown via fob but will not start).
Yes...battery fine. No failure codes indicated.
So, since I need this generator, I'll be troubleshooting electronics myself (as generator will shutdown via fob but will not start).
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 18, 2024
Hi,
Thank you for your purchase and for sharing your feedback. We're truly sorry to hear about the issues you're experiencing with your generator, and we appreciate you bringing this to our attention—it helps us continually improve. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work to resolve the matter.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback. We're truly sorry to hear about the issues you're experiencing with your generator, and we appreciate you bringing this to our attention—it helps us continually improve. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work to resolve the matter.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great build, qualtee easy to start
on September 17, 2024
Posted by: Alfonso68
from Lachute,qc,canada
I just buy it, its not my first gen. I buy that one for upgrade.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best Purchase Ever!
on September 17, 2024
Posted by: Puddin707
from Baton Rouge, Louisiana
I bought this generator a little over a year ago at the recommendation of my electrician. I thought I wanted a Generac! Thank God he talked me out of that. This beast sat in my garage for a year until 2 weeks ago there was Hurricane Francine headed to the Gulf of Mexico. My electrician hooked up a generator plug outside of my breaker box, I purchased 20 gallons of gas and we waited. Sure enough the power went out and this wonderful piece of equipment powered 3 of the 4 bedrooms (which all has portable air conditioning), the side of the kitchen with refrigerator, the garage which has an upright freezer, the den (TV, internet router, 2 lamps). It was as if we never lost power! I'm so sorry I didn't buy this years ago. We lost power during Hurricane Ida in 2021 and we evacuated to Houston. A 4.5 hour drive took 17 hours!!! Never again. I have recommended this generator to my neighbors and family. So easy to use. Thank you
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com