Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,495 Reviews)
Rating breakdown 24,495 reviews
5 Stars
21,060
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,004 out of
23,478)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
Great features…love the remote start.
on October 14, 2024
Posted by: Krispies
from Fort Myers,FL
I purchased item and worked great on every yearly test, maintenance run. Hurricane Milton approaching and went to prepare and would not start neither fuel nor propane. All systems checks and still nothing.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 15, 2024
Hi,
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear you’re facing issues with your unit, and we truly appreciate you bringing this to our attention. Your satisfaction is our priority, and we are committed to resolving this for you. If you haven’t already, please contact our support team at support@wpowereq.com or 1-855-944-3571, and we’ll be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear you’re facing issues with your unit, and we truly appreciate you bringing this to our attention. Your satisfaction is our priority, and we are committed to resolving this for you. If you haven’t already, please contact our support team at support@wpowereq.com or 1-855-944-3571, and we’ll be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great item
on October 14, 2024
Posted by: Vietvet
from Saint Petersburg, Florida
I bought this a year ago, but it was the first time I had to use it. It is absolutely incredible. I am so satisfied wonderful product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing!
on October 14, 2024
Posted by: KristinG
from Rock Hill, SC
We purchased this after Hurricane Helene. Wish we had purchased prior. This is an excellent generator. Great quality. Love that it has dual fuel/propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ease of Set-Up
on October 14, 2024
Posted by: DiPi
from Prairieville, La.
I bought this for use during hurricane-induced power outages in Louisiana. Had our first trial after Hurricane Francene hit, but did not have time to have an electrician set-up a 50 amp hook-up to the whole house. Used it only for less than 24 hours with only power cords to refrigerators and a freezer. Worked fine. Since then have had a trial test with a 50 amp cord to the house main breaker, after electricians installed an interlock with an additional 125 amp breaker. This generator successfully power all 20 amp systems along with one of the two house air conditioners. Very pleased with these results.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features Easy Operation
on October 14, 2024
Posted by: CH56
from Lincolnton NC
I bought this generation after a power outage recently. The generator appears well built and is extremely easy to operate and start. The push start and included fob is great which my wife really likes. I compared several other bands and settled on the 9500 Westing house based on features and price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Huge success after hurricane Milton!
on October 14, 2024
Posted by: Flo Jet
from SW Florida
First use was perfect. Powered entire 2000sq ft home including AC. We didn't turn all items on, but it seemed like it could handle most everything. Started nicely and hummed for 15hrs until power luckily came back up. Highly recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 9500 DF
on October 14, 2024
Posted by: Thor CC
from TN
Comes with everything you need to get it going. Wheel kit, oil, detailed O&M manual, and cover. 50 amp plug...enough for anything residential and light commercial. Starts fantastic! I am in the power generation business and highly recommend this unit for portable power.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome generator!
on October 14, 2024
Posted by: tp3464
I bought this last month and have already put it to use. It is a great generator and powers everything I need it to in my home. So glad I went with this brand. The features alone are worth the spend!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com