Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,529 Reviews)
Rating breakdown 24,529 reviews
5 Stars
21,088
4 Stars
2,972
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,029 out of
23,503)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Love it's dual fuel and remote start
on August 12, 2025
Posted by: Kelly E
from Brandon, FL
Have only tried it out for a short while. Hurricane season is coming. Seems well made. Had very good reviews. Good instructions
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Quality of this TBD
on August 12, 2025
Posted by: cmm76
from West Chester, PA
Purchased about 3-4 weeks ago. Electrician went to hook-up and test the new generator today and noticed the battery connection wire casing/insulation was frayed/cut exposing the inner wire. In addition, the keyless start fob was not present. I am hoping to have Westinghouse address both of these concerns.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 29, 2025
Hi,
We’re very sorry to hear about the issues you discovered with your generator. That’s certainly not the experience we want for our customers. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you promptly. We appreciate your patience and the opportunity to make this right.
Thanks,
Sydney, Westinghouse
We’re very sorry to hear about the issues you discovered with your generator. That’s certainly not the experience we want for our customers. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you promptly. We appreciate your patience and the opportunity to make this right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on August 11, 2025
Posted by: bykerboy
from Sebring, FL
Living in Florida with hurricanes, a generator is a must. I chose this model because it is dual fuel, easy to run, electric start, just overall very happy with this product. Would highly recommend this to anyone!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up and easy to use!
on August 11, 2025
Posted by: jbud
I just bought this and was able to set it up and move it by myself. It fits nicely in the small space I had to store it in while packing a lot of power! I was surprised how easy and clear it is to operate. I liked the remote start option especially.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Capacity
on August 11, 2025
Posted by: Baron66
from Munhall PA
I like the features and versatility it has with the dual fuels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice product
on August 11, 2025
Posted by: Larry Q
from Michigan
Nice purchase and easy assembly.. Generator started right up with no problems
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great
on August 10, 2025
Posted by: dfsa
from Texas
Just received. looks good, comes as presented. haven't tried it yet
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse generator
on August 10, 2025
Posted by: Dick45
from Lachine Mi
love the the duel fuel easy starting and with a remote
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com