Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,479 Reviews)
Rating breakdown 24,479 reviews
5 Stars
21,047
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,992 out of
23,466)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Great options that are easy to use.
on March 28, 2026
Posted by: HH7712
from Dallas TX
We obtained this generator to run a home oxygen concentrator in case if emergency. We have yet to use it but are pleased with the ease of operation and the option to use gasoline or propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good product, meets my expectations
on March 29, 2026
Posted by: Watergirl
I bought this about a week ago, I set it up and started running it it runs really well. I like the fact that it runs on propane as I live on the water and gasoline is not the best fuel to use here. So far the generator runs really well and has more power than I need but that's good, really like the remote start that will come in handy in inclement weather.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Started on the first try!
on March 31, 2026
Posted by: Anonymous
from Nashville, TN
I bought this after losing power for 6 days this winter. Haven't had to use it yet but I did connect it to propane and it started with the push button. Not looking forward to using it but it's comforting to know it's there. It is heavy and was delivered on a pallet. I managed to unpack and assemble it by myself but it would be easier with two people.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Starting could be better.
on April 4, 2026
Posted by: jmjohnst
from Lakeview, MI
I bought this last summer, and so far have luckily only needed to use it once. It ran solid for a couple hours before the power came back on and didn't bog down or anything even though I just flicked the switch to power everything in the house at once. My only complaint is that it took a solid 5 minutes of turning over before it started up. With the battery though that wasn't a big issue, just waiting for it to fire up was getting a little worrysome because it didn't act like it wanted to run while turning over. It seemed to start quicker when I had first filled the tank and tested it over the summer for the first time after purchasing.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
New Westinghouse Generator Customer
on April 10, 2026
Posted by: WGen9500TFc Review
from Golden CO
Happy with unit so far and really happy with phone support. Queen and Agustin was great assisting me on phone.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
As advertised - peace of mind for losing power!
on April 12, 2026
Posted by: Matt-S_STL
from St Louis, MO
As advertised… well made, easy to assemble, strong unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Oil leak
on April 15, 2026
Posted by: Oil1
from Clinton mt
Just started the break in period and unit already has an oil leak not 30 min into it. Other then that everything else seams to work for what little load I can put on the unit tell after the initial break in.
Response from westinghouse.comBy Sydney, Westinghouse, April 28, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
on April 16, 2026
Posted by: M. Alexander
Ease of set up, great features, worked well right out of the box.
Written by a customer while visiting westinghouse.com