Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,479 Reviews)
Rating breakdown 24,479 reviews
5 Stars
21,047
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,992 out of
23,466)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great Product
on August 11, 2025
Posted by: bykerboy
from Sebring, FL
Living in Florida with hurricanes, a generator is a must. I chose this model because it is dual fuel, easy to run, electric start, just overall very happy with this product. Would highly recommend this to anyone!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Quality of this TBD
on August 12, 2025
Posted by: cmm76
from West Chester, PA
Purchased about 3-4 weeks ago. Electrician went to hook-up and test the new generator today and noticed the battery connection wire casing/insulation was frayed/cut exposing the inner wire. In addition, the keyless start fob was not present. I am hoping to have Westinghouse address both of these concerns.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 29, 2025
Hi,
We’re very sorry to hear about the issues you discovered with your generator. That’s certainly not the experience we want for our customers. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you promptly. We appreciate your patience and the opportunity to make this right.
Thanks,
Sydney, Westinghouse
We’re very sorry to hear about the issues you discovered with your generator. That’s certainly not the experience we want for our customers. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571 so we can assist you promptly. We appreciate your patience and the opportunity to make this right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it's dual fuel and remote start
on August 12, 2025
Posted by: Kelly E
from Brandon, FL
Have only tried it out for a short while. Hurricane season is coming. Seems well made. Had very good reviews. Good instructions
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Started right up on the first try.
on August 12, 2025
Posted by: Indbsktbal
from IN
Wow, We really like this generator, starts right up and works great !!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on August 12, 2025
Posted by: Thisbudsforyou
from Gulf coast Alabama
Started up first time and runs the whole house as advertised.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
A good product
on August 12, 2025
Posted by: Jinjiajie
from Terre Haute, IN
A highly reliable and convenient generator. Will recommend to friends and families.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works very good.
on August 12, 2025
Posted by: Dany@17
from San Antonio Tx
The generator works very good. It worked with no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Remote Start
on August 13, 2025
Posted by: Lisa71430
from Louisiana
Just bought this generator. It was extremely simple to attach wheels and legs. LOVE the REMOTE START!!!! Started first time with no problems at all and ran like a champ!! So glad I purchased this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com