Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,493 Reviews)
Open Ratings Snapshot
Rating breakdown 24,493 reviews
5 Stars
21,058
4 Stars
2,969
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,003 out of 23,477
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3 out of 5
3
Opened the box
on March 30, 2020
Posted by: Applehill
from Camino, ca
This is a pre-review, FYI. Just opened the box and found a loose bolt laying in the bottom of the box. Now I need to look around to see where it might have come from. Also had to provide my own washers when mounting the wheels as those provided did not fit over the wheel stud because the washer ID was too small. Obviously the wrong washers. Other than the shipping box looked like it had gone through a tornado, the unit was fine, no dents or scratches. Will provide and updated review once I run the unit in.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy setup and solid features and build
on March 30, 2020
Posted by: tnrisamie
from Granville, OH
Getting the generator unboxed and set up for use was a breeze. The instructions need a little refresh for the battery connection, but the connection has been simplified via a plug-based setup vs manually connecting wires, so easy to figure out. Have not run the unit yet and will update the review if I run into challenges, but the unit seems very solid and the features are great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Excellent product.
on March 29, 2020
Posted by: JD2340
from Indiana
Better than other brands. Excellent product. Would recommend to others.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Quiet, easy to set-up and use
on March 29, 2020
Posted by: Pumuckl
from Philadelphia, TN
We purchased this generator to connect most of our house to, and so far, it seems to live up to the reviews we read before selecting this among many other models.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Solid generator
on March 27, 2020
Posted by: robpcan
from San Antonio, Texas
A little assembly is required. Paint looks good. I didn’t get the cover I purchased for this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Wrong wheel axle washers
on March 27, 2020
Posted by: Idaho 2020
from Idaho
Picked up 2 generators today, and both had the wheel axle washers that were too small. Go buy 4 each 1/2" washers before going home. Had to drive back to town to get the right size. And, yes, they did not have enough oil provided to get the level above the low mark, so grab another pint or quart of SAE 10-30 oil.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product
on March 27, 2020
Posted by: Tex R
from Cleveland, Ohio
Recently purchased a portable home generator and was very happy with my selection of the WGen9500DF. It was very easy to understand and the duel fuel type is perfect for my needs. I was able to get the generator up and running in 20 minutes from the removal from the box. This should allow me to run most of the necessary items in my house should we loose power. The unit was very quiet compared to other generators I have used. I hope that I will not have a need for it soon, but I feel better knowing that when the time comes I will have the means to keep my home running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Wgen9500DF
on March 27, 2020
Posted by: Marc80
from Laval
I'm very happy to have this generator, every thing was included in the box,
Will test it later
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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