Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,480 Reviews)
Rating breakdown 24,480 reviews
5 Stars
21,048
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,993 out of
23,467)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great features
on May 17, 2025
Posted by: Mjones1966
from Fargo, Oklahoma
I recently purchased and it is wonderful that it can run my entire house!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Power
on May 18, 2025
Posted by: Brian Porter
from spring lake, mi
Just got the generator! Love it! Power is great and looks good too
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
First time use would not start with gasoline
on May 18, 2025
Posted by: JT312
from Texas
I bought this in 2021 after the snow storm in Texas. Bought it and put it in the garage. Never put gas or anything in it. Went to use it for the first time, March 2025, and it would not start with new gas. Every step was followed to get it running. Not a newbie to generators. After trying electric start and pull start dozens of times I gave up. Hooked up the propane tank, switched valve to propane and it fired right up. Ran great with no issues running a HD hammer drill in rock. I’m going to reach out to their customer service and see if this is an issue and how to resolve. Will adjust rating as appropriate.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 21, 2025
Hi,
Thank you for sharing your experience with us. We're glad to hear the generator performed well once connected to propane and was able to handle a demanding tool like a heavy-duty hammer drill without issue. We understand how frustrating it must have been to encounter trouble starting it on gas. Our customer support team will be happy to work with you to troubleshoot the issue and determine if there's anything that needs adjustment or maintenance after extended storage. We appreciate you reaching out, and we're confident we can help resolve this. If there's anything more we can do in the meantime, please don’t hesitate to let us know at westinghousevip@wpowereq.com. We also look forward to your updated feedback once you've had a chance to speak with our team.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience with us. We're glad to hear the generator performed well once connected to propane and was able to handle a demanding tool like a heavy-duty hammer drill without issue. We understand how frustrating it must have been to encounter trouble starting it on gas. Our customer support team will be happy to work with you to troubleshoot the issue and determine if there's anything that needs adjustment or maintenance after extended storage. We appreciate you reaching out, and we're confident we can help resolve this. If there's anything more we can do in the meantime, please don’t hesitate to let us know at westinghousevip@wpowereq.com. We also look forward to your updated feedback once you've had a chance to speak with our team.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very good product
on May 18, 2025
Posted by: Kenfish
from Tampa, Fl
This is my second Westinghouse generator. The first one has served us well for many days at a time during hurricane power outages. We ‘re upgrading to a little bigger unit with dual fuel. I think it is a very good value and and a solid machine.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Highly Recommend This Generator
on May 18, 2025
Posted by: alix
from California
Lower noise and easier to turn on then our previous generator. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on May 18, 2025
Posted by: Bob10293846
from Lexington ky
Great Generator Great features Great Price Recommended
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
SO FAR SO GOOD
on May 18, 2025
Posted by: Chef Karbo
from PA
I got this out of the box, set it up ad it fired right up! Am not looking forward to needing this, but will sleep soundly knowing that this is ready to go whenever I need it! Great purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WESTINGHOUSE GENERATER
on May 20, 2025
Posted by: CRESSJAM
from PENNSYLVAINA
I JUST BOUGHT THIS GENERATER AND WAS HAPPY THAT IT STARTED UP WITHOUT ANY PROBLEMS. I TESTED THE VOLTAGES AT EACH TERMINAL AND THERE WAS NO PROBLEMS..I WOULD RECOMEND THIS GERERATER .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com