Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,480 Reviews)
Rating breakdown 24,480 reviews
5 Stars
21,048
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,993 out of
23,467)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2
Disappointed
on March 26, 2025
Posted by: Jimmmyboy
from Naples fl
Bought this two weeks ago, won’t start, going to try gasoline hopefully that works
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2025
Hi,
We're sorry to hear that you're having trouble starting your generator. We want to make sure you’re getting the best performance from your unit. If you haven't already, please check the startup instructions in the manual and quick-start guide and ensure the proper fuel settings are selected. If you're still experiencing issues, our support team is happy to assist you. Feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to get your generator up and running as quickly as possible.
Thanks,
Sydney, Westinghouse
We're sorry to hear that you're having trouble starting your generator. We want to make sure you’re getting the best performance from your unit. If you haven't already, please check the startup instructions in the manual and quick-start guide and ensure the proper fuel settings are selected. If you're still experiencing issues, our support team is happy to assist you. Feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to get your generator up and running as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and nice looking
on March 26, 2025
Posted by: radsy
from De Pere, WI
I did my research, this is the best generator has everything I need, great price too!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
53k1024 dual fuel generator
on March 26, 2025
Posted by: ironbyron
from ca
solid construction looking forward to years of use
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGEN9500DFc
on March 26, 2025
Posted by: JBick
from Columbia, IL
I recently received this unit following a power outage. Assembly instructions were easy to follow and very thorough. Currently breaking in per instructions. I will be ready for next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on March 27, 2025
Posted by: DAM3
from SC
Upgraded to this generator and could not be happier with it. I've only used it for the break-in period, but it worked well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on March 27, 2025
Posted by: Tom010
Good value and well constructed product. This model , for the money does everything we need.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on March 27, 2025
Posted by: Looch
from North Carolina
This generator was easy to set up. I love the remote start, and the quality is exceptional. It's a must-have for every home!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
9500 watt generator
on March 27, 2025
Posted by: Griz60
from North Texas
Just bought this to power a barn/cabin in the country. We bought it based on the reliability of a smaller unit we’ve used pretty hard. We’ll see how this one works out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com