Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,481 Reviews)
Rating breakdown 24,481 reviews
5 Stars
21,049
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,994 out of
23,468)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Bad luck but hopeful for replacement
on March 17, 2025
Posted by: Cant get a break!
from North Carolina
So I would LOVE to give this a good review but am unable to do so at this time. Apparently mine has some sort of defect, despite only being run for maintenance for the first 15 minutes monthly "recharge." I will give a positive review if the issue is resolved and the generator is replaced under the warranty and extended protection package I purchased.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
We’re sorry to hear about the issue with your generator and appreciate your patience. We want to make this right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to assist with your warranty claim and find a resolution as quickly as possible.
Thanks,
Sydney, Westinghouse
We’re sorry to hear about the issue with your generator and appreciate your patience. We want to make this right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to assist with your warranty claim and find a resolution as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love it
on March 17, 2025
Posted by: Dr. WB
from Alpine, CA
Love the dual fuel, push button start, remote control and easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
As advertised
on March 17, 2025
Posted by: Olignl58
from Troy ny
Works and runs as expected. Well built and best for the price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Happy with purchase
on March 17, 2025
Posted by: D Runyan
from Portland, Oregon
Bought generator two months ago; initial start up was easy. Love the remote electric start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks great, seem sturdy
on March 18, 2025
Posted by: gen review
from south carolina
I bought this to plan for future power outages. i like that it can run on propane as we also have a large propane tank
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for our backup power needs.
on March 18, 2025
Posted by: Eric03
from Candler, NC
In the aftermath of Hurricane Helene, we were without power for 5 days. I expect this generator will make life so much better for us in the event of another extended power outage. One of my neighbors also bought the exact same generator. We are both very glad that we did!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great for the price and available running watts
on March 18, 2025
Posted by: The Quiet 1
from Central Florida
I purchased this generator less than two weeks ago in preparation for the upcoming hurricane season. The generator appears well built and was easy to assemble. It is heavy, but moves with ease due to the nice oversized wheels.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on March 19, 2025
Posted by: SFTerry
from Parkfalls, WI
Only took 30 minutes to have it fully set up and running. Surprised with the auto choke feature that performs perfectly, the remote start also works with ease, very pleased with this 12500kw dual fuel model
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com