Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,553 Reviews)
Open Ratings Snapshot
Rating breakdown 24,553 reviews
5 Stars
21,109
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,046 out of 23,520
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3 out of 5
3
great features
on July 27, 2020
Posted by: Ejenks
from Sarver, PA
bought this to run my sump pumps during long power outages - have not had to use it yet - thats why i only gave it an average rating
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Generator
on July 27, 2020
Posted by: John D
from Foley Alabama
This generator allows me to be ready for hurricane season without needing to worry about gasoline. The LP option allows us to use the propane tanks we have for our grill as well as the larger propane tanks for our RV to provide reliable power with none of the storage hazards with gasoline. We dont have to worry about gasoline "going bad" either.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
I couldn't be Happier! Great Value
on July 27, 2020
Posted by: Leonardo
from New York
I just received the Wgen9500DF and had an opportunity to test it for about an hour. The first thing I noticed was the quality of the generator as it related to everything being where it was supposed to be; fastened correctly, and the ease of getting it started. I had a previous generator from a well known company, and it worked, but was not well put together, and couldn't touch the Wgen9500DF in the way it functioned. It finally died, and this was the replacement. The Dual Fuel is another great asset. It's a great improvement. I feel ready for whatever comes along!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Lots of great features for the money....
on July 27, 2020
Posted by: billnsb
from Nsb FL
I have just received this generator and have only operated it for a 60 minute break-in. It fired up right out of the box, no hesitation at all using propane.
First off I would like to point out the quality that is built into this machine. The electric start is a great feature, and also including this really cool long distance key-chain remote to start and stop it from over 100 yards away. No need to weather the storm to stop or start your generator. Another great feature is the dual-fuel ability. this allows you to switch between gas or propane without even turning off the generator.
no more temporary blackouts while you change the type of fuel. Includes everything you will need to start it up, (Minus you fuel choice) including a wrench, spark-plug tool, funnel, pouch, propane hose and regulator assembly and even the 1-quart 1-ounce bottle of oil.
When this item arrived and was opened every thing was in perfect condition. The packaging was superior in protecting the unit. Assembly was amazingly simple and well thought-out. One of the first indicators of this machines quality is when you first lift the transporting handle to move it. It is a beefy handle with foam wrapping for comfort. The very well designed balance of this generator makes it effortless to more about. My wife can move it with little effort. The tires are large and the lift handle is strong, hefty and secure. O yeah.... the units resting feet have suction cups built-in to prevent the generator from creeping around while running on a smooth surface.
I can not wait to put the this machine to work....
To the Manufactures,Builders, Packers and Shippers....Well done....ô¿ô
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
A complete package
on July 27, 2020
Posted by: s2kdrummer
from PA
Has all the features I needed, especially dual fuel with a battery and trickle charger.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Whole House use
on July 27, 2020
Posted by: MLO2
from Cloverdale, CA
Just bought the WGen9500DF model.
Waiting for electrical contractor to install connection to my house power supply. Planning on using when power goes out. I’ll let you know how it works after my first use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator! Great Value for the money!
on July 27, 2020
Posted by: Banjosteve
from Venice, FL
This generator is chock full of features-including a trickle charger, ability to run on propane or gasoline, has 30 and 50 amp outlets, auto chock, remote start and more. Plus, in my opinion, it is much quieter than my previous portable generator.
My electrician installed an manual interlock system and we tested it out. Started my central air-28,500 BTUs with now problem. Also, started and ran my 50 gal. water heater with AC running-though he didn't recommend doing that due to energy
usage concerns. He was very impressed with this generator's handling as we put it thru it's "paces" in turning breakers on and off.
I hope I don't have to use it for a power outage, but I'm in Florida and this is supposed to be a really active hurricane season...so I have the peace of mind of knowing that I'm prepared- kind of like an insurance policy I hope
Also, I have read about how hard it is to connect the 50amp cord to the outlet on the generator due to its proximity to the top of the wheel. Yes, I did need to use a little effort to get the cord to bend enough at the top of the wheel to allow for me to plug it in properly but I don't feel it took that much effort but I know it could be different for others.
The one thing I am concerned about is that it's not supposed to be used in the rain. I wish that Westinghouse had an inexpensive way of housing the generator outside to protect it from the elements. However, I may have found a solution on YouTube for a DIY shelter...so we'll see.
Regardless, my first impression, and I will only use the propane, is that this is a really substantial generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on July 27, 2020
Posted by: maggie12
from Marshall MI
Easy to follow instructions. Picked it up on a Monday power went out on Thursday great purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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