Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,555 Reviews)
Open Ratings Snapshot
Rating breakdown 24,555 reviews
5 Stars
21,111
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,047 out of 23,521
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2 out of 5
2
wouldn't start
on September 1, 2020
Posted by: cmikecrash
from ca
New out of box and wouldn't start. Pulled carb bowl drain and smelled varnish. Had to disassemble carb and clean to get it started. Seems fine now.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
LOVE THE FEATURES: 2 FUEL SOURCES AND OUTPUT POWER
on September 1, 2020
Posted by: JNLEWIS35
from SOUTH MILLS, NC
I LOVE THIS ITEM! IT'S ABILITY, REMOTE START CAPABILITY, VERSATILITY.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Features for a portable generator
on September 1, 2020
Posted by: Prepared for an outage
from New Jersey
This generator was delivered in perfect condition. It has all the features in a portable generator that I wanted. The duel fuel option was the absolute must. If you run out of gas, then you can switch to propane. Propane has such a long shelf life. I am also getting a 50amp transfer switch installed on on panel so I can easily just plug in the generator without having extension cords running throughout the house. The running watts has plenty of power to run a central air unit, two fridge's and some lights. Just what you would need during a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Reliable and efficient
on September 1, 2020
Posted by: Smedger
from FL
Amazing product, great price point. Easy to use and runs great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Wife loves the remote start
on September 1, 2020
Posted by: Danny M
from Houston, TX
I bought this generator for Hurricane Season in Houston. Love the remote start feature and the readout, especially Frequency
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product
on September 1, 2020
Posted by: Cboy
from Delray Beach, FL
Generator was packed perfectly. Attaching the wheels, feet and battery were simple. Very happy I purchased this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Best in class
on September 1, 2020
Posted by: Dynski
from Florida
I chose this generator based on reviews, price, and capabilities. It was really an easy choice, overall quality is great. Only issues I have are, 3/4 the tack welded nuts for the feet were not lined up with the holes so I had to use my drill to make bigger ones. Also, a 1.16 qts bottle of oil was included and the manual calls for 1.1 qts capacity, however the dipstick still reads low after filling. Looking forward to seeing it in action!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So far, so good...
on September 1, 2020
Posted by: Bob226
from Dallas, Texas
Shipped to my house a day early, box in spotless condition, contents in perfect condition... still smells brand new just like it should. I haven't fired it up yet, but based on 'presentation' thus far, I'm very optimistic. The machine isn't quite as big and heavy as I thought it would be. Don't get me wrong, it is big and heavy - I just expected more. Also, getting the machine out of the box, installing the wheels, etc. is super easy. I love how the wheels can quickly and easily go on and off with the use of cotter pins- great idea! I'm a little unimpressed with the tiny remote for the remote start. Although everything else looks quality, that does not... it's pretty small and looks cheap. And, I really wish these units had rubber tires. Practically every generator of every brand I've seen in this size has the plastic wheels, I just wish somebody would go that extra five-dollar step and provide quality rubber wheels for obvious reasons. Anyway, like I mentioned, I'm completely satisfied so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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