Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,481 Reviews)
Rating breakdown 24,481 reviews
5 Stars
21,049
4 Stars
2,967
3 Stars
247
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,994 out of
23,468)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
easy to set up and get ready to start.
on December 23, 2024
Posted by: racer44
from Oklahoma
very happy i purchased this generator. good instructions for getting the generator ready to start. this generator will be used with my rv and home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice generator
on December 23, 2024
Posted by: Jakeh223
from Washington
I purchased this generator over a year ago and it’s been in the box since. I recently pulled it out to prepare for a potential storm and I was impressed by the look and features on it as well as the ease of setup. Also, the battery still had a good charge. Good enough to start the generator a couple times on the first test starts! I’m excited to get to try it out for real and see how it handles loads.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on December 23, 2024
Posted by: Kerrnal213
from Crown Point, IN
Happy with the purchase, lots of flexibility and works extremely well.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Starts right up on propane
on December 23, 2024
Posted by: Basics
from Duramd mi
Bought this b/c of the electric start and propane. Now when im working away from home my wife can start when the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good product
on December 24, 2024
Posted by: Sean 22
from NC
Great instructions for set up and operation. Very efficient.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features. Has everything I need.
on December 24, 2024
Posted by: rox492
from Rutherford County North Carolina
So far I am happy with this product. I like being able to use gas or propane either one. I like having the remote start, push button start and cable pull. I also like the CO detector with automatic shutoff and fuel gauge.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Overall Good- battery has died 2x
on December 24, 2024
Posted by: JJRJ
from NE, CO
Overall have been pleased with this unit’s features, but as the title states the battery has discharged completely twice in one month ( have owned 1 month) this renders the remote start useless. Either the internal charger isn’t doing its job properly or the battery is a bad one. Is it a deal killer? No, but the remote was one of the main considerations in buying this model. Having to charge the battery on a unit this new is ridiculous though. If this issue hadn’t been happening, would give 5 stars.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 3, 2025
Hi,
Thank you for your review. We are deeply sorry to hear about the challenges you've faced with your unit. Thank you for taking the time to share your feedback with us, as it helps us identify areas for improvement. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your review. We are deeply sorry to hear about the challenges you've faced with your unit. Thank you for taking the time to share your feedback with us, as it helps us identify areas for improvement. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT BRAND AT A GREAT PRICE!!!!!!!!!!!!!!
on December 24, 2024
Posted by: Bigpappa
from Kansas
We got this generator because we live in the country and we have power outages almost weekly. This generator literally is going to save our lives and our children are going to be so happy to be able to surf the web and play video games and watch movies when everyone else in our area is in the dark. I am on life support and I really need this backup generator to be able to breathe at night when I'm sleeping I am so happy that they offered this at such an affordable price. I highly recommend this product to anyone looking for a generator to back up their home during an outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com