Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,555 Reviews)
Open Ratings Snapshot
Rating breakdown 24,555 reviews
5 Stars
21,111
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,047 out of 23,521
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
Convenient, great features.
on November 15, 2020
Posted by: DaveMB
from California
I am replacing a 20 year old generator with similar capacity. The remote start feature is what convinced me to get this unit. Also, compared to my old generator, the battery is located much better for service, and the control panel has more information. Dual fuel capability is nice. It is refreshing to get a well-written owners manual with good English. It is louder than my old generator for no good reason that I can see except lazy design -- that is the only reason for 4 stars instead of 5.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features
on November 15, 2020
Posted by: Phil26
from Connecticut
A+ in quality of workmanship
Great price
Liked it so much, purchased one for my daughter
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features quick delivery
on November 15, 2020
Posted by: tpounds
from El Reno, OK
Bought this when power was out. Hope I don't need it, but if I do, I am ready
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Solidly built unit
on November 15, 2020
Posted by: Smokeeater349
Purchased this generator just in time to use it for hurricane Delta. We were out of power for three days and it performed flawlessly. Started running it on propane till I could get gasoline, it consumed a 15lb bottle of propane in about 6hours that’s running 3 small window units a couple of floor fans, lights and some small electrical appliances, on gasoline I think I got about 10 to 12 hours. Also would turn it off and give about 6 hours of cool down time as these class of generators are not rated for continuous duty. Only reason for not giving 5 stars is when running on propane when you turn off the unit you must turn off your bottle or it will bleed off propane and empty the bottle.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Setup and Startup
on November 15, 2020
Posted by: jim57
from Ct
Purchased after tropical storm Isaias last August. Lost power for 3 days. I have 3 teenagers with big appetites and of course we lost all the food in the refrigerator and separate freezer. Had trees down and felt gross when I went to bed after working outside and then not being able to shower. I told my wife 'never again' and set about finding a portable generator. Knew I wanted to use propane and wanted a direct hookup to the breaker panel via the L14 30R outlet. I was going for the 7500DF but my electrician said I should go with the 9500DF in case I needed heat in the winter (we have electric heat). There doesn't seem to be much more fuel usage as they both use the same engine. I ordered on 10/21 and the generator arrived on 11/11 undamaged. I put on the wheels and mounting feet after tipping the unit on its side. Do this carefully with 2 people as it's a heavy unit. Added the oil that came with the generator but had to buy more and added about another 1/4 quart to bring the level 1/2 way up the hatch marks on the dipstick. Maybe this is just my anomaly but I didn't want to start the unit with the level showing below the 'L' on the dipstick. The unit came with the battery cables already hooked to the battery so all I had to do was complete a quick connect tied together just above the dipstick. I was pleased. Hooked up my 20lb barbecue tank, pressed the start button and after about 3 revolutions started right up and ran smoothly. I was going to buy 3 30lb tanks to handle about 3 days of running but the manual says it can be hooked up to bigger house tanks which I have. This must be done by a plumber knowledgeable with this type of conversion as line pressures are very important. My electrician said that he personally liked the Westinghouse so that made me feel I made the right choice. So far so good. I have confidence it will perform well when needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on November 15, 2020
Posted by: PawPaw
Product came highly recommended by our Certified Electrician.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Buy
on November 15, 2020
Posted by: iiiii
from nj
So far so good, haven't had a reason to use it yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
seems good
on November 15, 2020
Posted by: coleclimber
from northeast
got it today, seems good, fired right up w propane
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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