Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,555 Reviews)
Open Ratings Snapshot
Rating breakdown 24,555 reviews
5 Stars
21,111
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,047 out of 23,521
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
One ridiculous issue that should be fixed.
on January 31, 2021
Posted by: outlawman22
So the good first. My electrician ran a 50 amp breaker and tied it into the whole house. I thought I would need to select important ones and set it up that way. He said no this should run your whole house providing you don't go crazy meaning use a little common sense and not overdo it.
So of course me being the procrastinator that I am I didn't set up the generator until the power went out. The set up is pretty easy and I got the thing up and running. I went inside turned the main breaker off. Started the generator went back in and through my 50 amp breaker on and we were in business. It ran for 2.5 hours until the power went back on. To my way of thinking I won't store gasoline for the generator. First thing I did was run the generator on propane to get it going. If I thought this was to be a long outage I would have went and bought gasoline also. Everything ran perfect on propane the heat, lights, two refrigerators freezers so I was very pleased with the performance.
Now for the bad. There is no reason I can think of to have the 50 amp outlet on the generator impeded by the unfortunate placement of the wheel. The 50 amp extensions cord is very thick and was in the garage which made it very difficult to plug into the generator. So difficult that I wound up breaking a little piece of the outlet by the ground lug. I don't see it being a problem holding the cord in place but I would love to get it repaired and would also like a response from WH ( that's Westinghouse not the White House) I still give the generator 4 stars although it could have been lower because of this. Therefore, if you have a 50 amp extension cord that comes down on the angle which I believe most will because of the shear weight of the cord you actually have to bend the cord between the wheel and the generator to plug it in. now that I think about it 4 stars is for sure generous because of this problem.
I posted a picture and the top slot is the ground slot and that's the one that is broken although it looks pretty normal it's now larger because I chipped it because of the difficulty plugging in.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
gREAT LOOKING gENERATOR
on January 31, 2021
Posted by: Rocky733
from Armada MI
I bought this last month. Have not had to use yet but set up was easy and was very pleased to push the button and hear it start up. I hate power outages but am looking forward to trying this generator out. Was very pleased with the low noise level with the generator at well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
User Friendly
on January 30, 2021
Posted by: mxxp
from Long Island, NY
The instructions were clear, assembled it together with minimum effort, put it oil and gas, pushed start button and it was working.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Powerful yet quiet generator
on January 30, 2021
Posted by: Anonymous
from New York
Starts right up, runs well. Very powerful yet quiet generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent Choice!
on January 30, 2021
Posted by: Knightsar
from Cave Springs,Arkansas
Was hoping that this generator was able to run most of my home electrical needs and found out it could without breaking a sweat!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great quality and features
on January 30, 2021
Posted by: Quintc
from Columbus OH
After months of researching what the right generator would be good for me I very happy with this purchase. This will hookup to my existing box connected to my homes panel or I can use off grid. Dual fuel is convenient and I like the remote push button start. A lot of great features and at a great price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator
on January 30, 2021
Posted by: Jp1982
from Oregon
Looks great feel secure now. This product exceeds my expectations.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
First impressions are very positive
on January 30, 2021
Posted by: IntrepidUSMC
from Reidsville, NC
Just unpacked the unit! Easy assembling! Substantially built! Will put it to a full test in a few days!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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