Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(24,555 Reviews)
Open Ratings Snapshot
Rating breakdown 24,555 reviews
5 Stars
21,111
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product. 
(
23,047 out of 23,521
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
Made a 4 day power outage bearable
on November 23, 2024
Posted by: motocoder
from Seattle, Washington
A weather event took out the power in the area I live. The power was out for 4 days. With this generator, a power cord, and a transfer switch I had installed, my wife and I were able to be comfortable and keep up most of our daily routine. I was able to run the blower on my gas furnace, the gas water heater, the dishwasher, washing machine, TV, lights, internet, and even the coffee maker. I was careful not to run multiple high current appliances at the same time, and I didn't run the clothes dryer or microwave (although possibly I could have run the microwave).
We ran the generator on propane, and found that a 40 pound propane canister allowed us to run the generator from about 6 in the morning until 8 at night, with a little left over. You get less power output with propane, but there's no carburetor issues to worry about when you put the generator away.
The only negative I will mention is that the generated power is too "dirty" for the UPS I use on my computer, internet router, and some other devices. This meant I had to unplug from the UPS and plug directly in the wall. I've heard it is possible to find UPS that are more tolerant of this, but they are expensive.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Love this generator
on November 23, 2024
Posted by: Nosinek
from MI
Love the ability to use gas or propane. The remote is a nice feature too. It was easy to set up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator
on November 23, 2024
Posted by: Anonymous
from FLORIDA
I just purchased this for any upcoming storms. Easy assembly and started right up! Now we are ready to take on the next round of storms to hit FL!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy operation!
on November 23, 2024
Posted by: Irmo432
from South Carolina
This unit does it all. Sturdy,quiet with easy operation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Plenty of power
on November 22, 2024
Posted by: STJULA
from Binghamton NY
I bought this generator first because it was American made and dual fuel which gives me twice the runtime without refueling since I can switch fuels gasoline and propane on the fly. This is very easy to do especially for my wife when I am not at home. The remote start feature is great for her on a cold day when all she has to do is flip one switch to use the other fuel
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Prepare for Storage
on November 22, 2024
Posted by: LDM7
from Florida
I already wrote a review when I purchased this generator in June 2024. As I indicated in my first review it started right up, but actually I was hoping I would not need to use it.. However, two hurricanes later I did have a chance to use it. I was hooked it up to our house breaker box and was able to run everything I needed, including the AC. It worked great. I also hooked up a Hughes Autoformers Surge Protector. The down side is when I went to store it. Since there is not a drain on the fuel tank, you have to siphon the gas out. What a pain. There should absolutely be a drain on the tank! Also the manual that came with it was not correct dealing with storage. I had to download on online. That almost made me only give a four star rating Now, I hope I never have to use it again. :-)
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
The dual fuel feature is what sold me
on November 22, 2024
Posted by: No trees 24
from Western North Carolina
I bought this after a hurricane when I realized that my old generator wasn’t powerful enough. The dual fuel feature will be a game changer, since the generator will not be used on a daily basis I won’t have to worry about gasoline going bad. Build quality seems good, haven’t used the generator enough to now about longevity, but I think it’ll be fine if properly maintained.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
great product
on November 22, 2024
Posted by: ROBERTOSG
from Florida
easy to install, great capacity, all my house iks working know thanks to this!
Written by a customer while visiting westinghouse.com
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