Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,558 Reviews)
Rating breakdown 24,558 reviews
5 Stars
21,114
4 Stars
2,975
3 Stars
251
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
23,048 out of
23,522)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Started right up out of the box using propane
on May 3, 2021
Posted by: JT homeowner
from Arizona
Easy to assemble. Is very heavy. Started right up using propane. Haven't tried gasoline yet. Appears well made
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on May 3, 2021
Posted by: Faith
from Florida
Like the remote and the use of propane and gasoline.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Value
on May 3, 2021
Posted by: Magnolia Tom
from Houston, TX
This unit is full featured, well designed and great value for the money. I would definitely recommend this unit to a friend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what we needed.
on May 3, 2021
Posted by: Giannatj
from Venice, FL
We anticipate this generator will meet all of our power needs except HVAC in the event of a hurricane and long power outage. It has all of the power and features we need without the high price of a permanent generator. We'll be running it from and underground propane tank and with a transfer switch to our panel. We're happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Unit is probably fine, it is just the battery
on May 3, 2021
Posted by: Mr. Gen
from Crockett California
Unit looks fine but the battery will not take a charge. The battery was already hooked up when the unit arrived. Battery has been changing for over 24 hours and still no power to starter. What do I do?
Response from westinghouse.comBy Westinghouse, May 14, 2021
We are so sorry to hear about this! We will have a customer service representative contact you soon to walk you through what needs to be done.
Have a great day!
Have a great day!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Look for the battery quick connect
on May 3, 2021
Posted by: Summer55
from Texas
Just bought this generator. Everything looked great out of the box, but couldn't get it started, even after carefully following all of the start up steps in the manual and checking the troubleshooting section. Westinghouse Customer Care phone line was no help; kept disconnecting me after about 15 minutes on hold. Finally discovered that the battery hadn't been connected. The battery cables were just tie-wrapped together and shoved behind the housing. Once we connected the battery, it worked fine. The start-up and/or troubleshooting sections of the manual should mention the battery quick connect. Would have saved us a load of trouble!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, started right up
on May 3, 2021
Posted by: Burr
from Casa Grande Arizona
I just bought this but, it started right up, and is working perfectly. I especially like the remote start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exceptional Generator
on May 2, 2021
Posted by: RL1981
from Smithville, TX
Great to have a dual fuel generator that can power all my needs. This thing is a beast.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com