Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(24,485 Reviews)
Rating breakdown 24,485 reviews
5 Stars
21,052
4 Stars
2,967
3 Stars
248
2 Stars
73
1 Star
145
98%of customers recommend this product.
(
22,997 out of
23,471)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Simple to use and install
on January 27, 2024
Posted by: let's go
from Pniladelphia, pa
Excellent quality. Set up easy to do and was able to move it around with no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great quality easy setup
on January 27, 2024
Posted by: Kris d
from Maine
Bought a week ago was easy to setup and quality is great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine for my needs
on January 27, 2024
Posted by: Shooky
from Nicktown,Pa.
I'm confident this generator will supply the needs of my house in a safe way considering I experience periodic power outages. It starts easily and runs smoothly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful generator
on January 27, 2024
Posted by: Bmas23
from Cumming Ga
Selected this generator to run my house if we lose power. Also big enough to run my hunting camp.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Part issue
on January 27, 2024
Posted by: Merlin12
from Springfield, MO
Had the generator since 2022, overall has been pretty descent. Had issues with getting parts not only from Westinghouse but also other generator supply places. After less than 6 months the starter went out and couldn't get a new one...still waiting for it. Simple parts like seals etc are very hard to find
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 29, 2024
Hello, thank you for your review! We are sorry to hear about your experience finding parts. I have passed your feedback to our product team to ensure that we are extending the lifespan of our products through the parts needed. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will do our best to get you the parts you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very easy set up
on January 27, 2024
Posted by: HT97
from Maine
Was very easy to set up out of box, oil and everything, just needed gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Brand new and won't start
on January 27, 2024
Posted by: Brand new and won't start
from Louisiana
Bought brand new. Got it home, unboxed it and set it up step by step per the instruction manual. At this point I haven't gotten it to start yet. Still trying to figure out the issue.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 29, 2024
Hello, we are genuinely sorry to hear about your experience, we understand the frustration with the unit. We will do our best to make things right for you, please reach out to us at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
1st Impression
on January 27, 2024
Posted by: IndianaDad
from Middle of no where, Indiana
Easy assemby, so far a good buy. Dont use full synthetic right away. Make sure its past its break in period 1st. The manual does state this however its after noting that full synthetic oil has a wider temp range.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com